It is priced at 3x standard return price for your chosen journey and the cost of a return journey can be found here. From Wikipedia the free encyclopedia Passengers who dont have a printed ticket must purchase one before travel or may be liable for a penalty fare in line with our long established buy before you ride policy. Where are the coordinates of the Langeberg -Wes Mountain Catchment Area? Car park and ticket office are step free and wheelchair access is available on the Liverpool bound platform only. Use this tool to build your own journey or choose from an exciting range of specially selected tours. 1. Merseyrail Network Map . At most train stations you'll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. Children aged 5 to 15 need to buy a child ticket. James Boyhan said: "Nearly 2022 and Merseyrail dont have a system in place for e-tickets. From kids to elderly people, there are great discounts out there to be had. You can renew 7-day season tickets at staffed ticket offices. . Travelling on Merseyrail with tickets purchased from other retailers. Travelling with Merseyrail? The Scheidt & Bachmann Ticket XPress system is a passenger-operated self-service railway ticket issuing system developed and manufactured by the German systems development and production group Scheidt & Bachmann GmbH, based in the city of Mnchengladbach. Someone suggested getting the bus to another station to pick up the ticket and go back but you want to get from A to B, not stick C in the middle. Travelling on Merseyrail with tickets purchased from other retailers. Pet carriers should stay on the floor (or on your knee if they are small enough). merseyrail train times todaythe hardy family acrobats 26th February 2023 . Belter bars and restaurants that wont break the bank! Jump straight to the station you are looking for using our Quick Search. Manual and powered wheelchairs can be taken on all of our trains but some stations may be inaccessible. Our staff will be able to advise you on the full range of tickets available for your journey, including long distance travel. [3] Other regional rail services in the metropolitan county are run by operators such as Northern; Me Greg Suligowski, Head of Communications at Merseyrail said: "Passengers purchasing tickets to travel on Merseyrail from third party retailers such as the Trainline, must have their printed ticket with them in order to travel. Travelling on Merseyrail with tickets purchased from other retailers. No, unfortunately there are no First Class options on Merseyrail, all seats are sold as Standard fares. / 53.383; -3.016. Either way it needs sorting. It is also now possible to collect train tickets purchased through other online retailers at any staffed Merseyrail station. Canopy available and accessible shelter towards Liverpool. We'll also send special breaking news emails too for the latest stories that matter. He added: "The fine was issued because he didn't have a ticket, but he did. Engineering Works Feed. . The iconic Liver building stands tall among the Mersey skyline and getting up close is a must for anyone visiting the city. A Flexi Season ticket will give you 8 days of travel in 28 days - any time between two stations - offering flexibility and savings for anybody now working fewer days in the office. "It's a very unfair system and there's a fine line. We'll even highlight the cheapest prices! "There are also Ticket Vending Machines at 19 Merseyrail stations. Please rectify the following and submit again: Visit the Booking Office of your nearest staffed Merseyrail station to buy any of the tickets detailed within the Tickets & Passes section of our website. Four underground stations in Liverpool city centre connect to the wider Merseyside area, Wirral, Chester and as far north as Southport. You are here: information > Product Catch All > Merseyrail. We will provide a more comprehensive update when plans have been finalised.". Barry Ward said his son Josh was not aware of this rule when he bought a train ticket via Trainline when visiting his girlfriend in Ormskirk. You can take dogs, cats and other small animals as long as they do not endanger or inconvenience other customers or staff. The Consumer Rights Act 2015 also provides consumers with various rights, e.g., rights where a service is not performed with reasonable care and skill (see section 49 of the Act - click here to read in full). Ticket Sale facilities Ticket office window. Animals are carried free of charge with a maximum of two animals per customer. You can also pay for a ticket with a travel voucher, our staff are happy to help with any queries, please just ask. Our newsletter will keep you up to date with all things Merseyrail. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. If you return your ticket to the ticket office, you will be given an immediate refund by original method of payment. Ticketing Hours. If you don't return it straight away, an administration fee may be charged. Mobile Tickets will get sent directly to your Trainline app and etickets can be opened on your phone as a PDF. Flexi Season tickets. Season tickets that are valid for a month or longer can be issued from noon on the previous Friday if the start day is a Saturday, Sunday or Monday (or a Tuesday after a bank holiday). Four underground stations in Liverpool city centre connect to the wider Merseyside area, Wirral, Chester and as far north as Southport. Unstaffed stations are fitted with a ticket machine to buy your tickets before you travel . Ticket office Window, Ticket Vending Machine and Automated Ticket Gates. Sue Anderson said: " Appalling! 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Since the first trial installations in 2003, seven train operating companies (TOCs) in Great Britain have adopted the system as their main . Passengers who dont have a printed ticket must purchase one before travel or may be liable for a penalty fare in line with our long established buy before you ride policy. Journey time to liverpool is about 45 minutes. We are working closely with our colleagues at the Liverpool City Region and Transport for the North to develop new ways of purchasing and using tickets for our passengers. Latitude 53.37289259. When he arrived at Liverpool Central, having never been there before, he was slapped with a 20 fine for not having a printed ticket as he was told the e-ticket was not valid. Contact information. There is platform CCTV installed throughout the station, and waiting shelters with seating are available for customer use. There are two ways of seeing this. There is a large car park and cycle rack available for customer use. It will save you time and money if you travel on the same route regularly and can also be used at weekends. Be quick though, as they sell out on busier routes. //-->, © 2022 Button IT Net "Someone else walked past who didn't have a ticket and they were allowed to buy one there and then. Our passenger charter sets out how to claim, what you may be entitled to and the evidence you need to . 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If you are renewing your ticket so that it will start straight after your old one has expired: You can renew 7-day season tickets at ticket offices. The Merseyrail Flexi-Ticket is available to buy from any staffed station excluding Chester and Liverpool South Parkway. Outside of our office hours please contact us on 0151 702 2704. Tickets bought through Trainline must be collected before boarding a Merseyrail train. During off peak times Day Saver tickets are available at half the adult fare, with ID required to confirm your age of being 16-18. For more information Click here . The majority of our stations are staffed and our teams will be happy to help. Subject to availability. You will find useful information on station pages, including the facilities that are available and onward journey information. On the opposite side the current system keeps people employed. Tickets can be purchased from ticket offices at our 64 staffed stations or from ticket vending machines. 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Find useful information on station pages, including long distance travel bought Trainline! 5 to 15 need to buy your tickets before you travel the evidence you need to buy a child.!