If an Under-21 Adult is disembarked for a violation of this policy, the Responsible Adult will be disembarked as well. For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. Current and past notifications are also posted on the inaugural season updates page. Note: the date of departure means the date the arrangements you havebooked through usstart. For an explanation of our Advertising Policy, visit. Guests requiring the use of service animals (US) or assistance dogs (UK and EU) are asked to notify us not less than 21 days prior to the Voyage. All our Sailors are accountable for making plans after disembarkation from the ship they must get all the appropriate tests and medical clearances that their home country requires prior to flying home. Indeed, should any provision listed here be contrary to law in the United States, Canada, the United Kingdom, or Australia, the unlawful aspects of the provision shall be void as to Sailors from those respective countries. Related: Take a look at Carnivals Mardi Gras (yes, the one with the roller coaster). If you have paid in full, the amount will be issued in the form of FCC. Cost includes $12.95 plus applicable local sales tax. You must get, and cover, all the appropriate tests and medical clearances that your home country requires prior to flying home. Cruisers can cancel to receive a full refund in the form of FCC to be used for a different sailing, which must depart by Dec. 31, 2022. We couldn't find any reservations with the information you have provided. We may receive compensation when you click on links to those products. When you arrive at the port and check-in at the terminal, youll be able to pick up The Band and start your vacation with digital (sea) breeze. Flights and transfers are not included. Cruisers who cancel without one of the above qualifications will be reimbursed based on the line's standard cancellation policy. The list of things you wont need to bring on board, 3. 0:00. Uber Cash and Uber VIP status is available to Basic Card Member only. Beyond that, there are no other COVID-specific refund policies. But you do have the option to transfer, sell, or otherwise have someone go in your place up to 48 hours before your Voyage. In limited situations where Guest would be unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services, we reserve the right to refuse permission to participate in all or part of the Voyage. The vessel Master and crew may search the Guest, Guests cabin, Guests Baggage, and Guests Property where reasonable cause exists that a condition on the person, in the cabin, or in baggage may pose a danger, risk, or inconvenience to the health, safety, or security of the ship or anyone on board, with or without notice to the Guest. Related: Does MSCs latest vessel really cater to Americans? This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Dining. Related: Cunard becomes one of the first lines to mandate vaccine boosters. Seabourn is allowing more flexibility for travelers who arent comfortable cruising right now. But lets get down to the details of exactly what that will look like: Below you can find a detailed list of everything were doing to keep it clean and ship shape by: From keeping the ship fresh with optimal air flow to high-tech purification systems, were keeping it all flowing by: Our Crew members receive regular tests and health checks. We want to thank you for the continued support, patience, and love weve received from you all. Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. For sailings departing May 1, 2022, or later, the lines standard cancellation policies apply. For bookings made by Sept. 30, 2022, for sailings departing on or before Dec. 31, 2022, Holland America is granting passengers full refunds when they cancel for any reason at least 30 days prior to sailing. Carnivals cancellation policy has changed recently to become less flexible. Simply download our mobile app, log in to your account, and fill in the required information. Individual cancellation policies apply at the Guest level for any individual cancellation within a cabin. 3. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. Travelers who were booked on now-canceled sailings on the Resilient Lady can request a full refund of their trip (plus a 25% future voyage credit), or choose the "Double Your Value" option for a. Guests underThe Package Travel and Linked Travel Arrangements Regulations 2018. We may have special offers in place, so click here or the Offer Terms and Conditions link above (both link to the same place). The new Richard Branson-backed cruise company, which has yet to officially debut, announced the new policy on Tuesday and said it would apply to all departures once the line starts up sailings later this year. Given some lines current flexibility allowing cancellation as close as 48 hours to embarkation day even if youre tempted to cancel right now, it could be prudent to wait to see how the situation plays out. The list of things we recommend that you bring along with you, 5. Check you've typed your email address correctly. See below for everything were doing to make that happen pre-sail: Well be following recommended CDC and European government guidelines, and working closely with the Voyage Well Expert Advisory Group in order to inform and update our processes and procedures in real-time. When you cancel the cruise: This gets a little tricky. Once you check in, youll receive your Band and board the ship. Bookings can be held for 24 hours without deposit up to 45 days prior to the sail date. Travel news and alerts. Check here before booking an award fare. 1. Virgin Voyages has the right to refuse or revoke passage to anyone who, in its judgment, is in a physical or mental condition unfit for travel or who may require care beyond that which Virgin Voyages can provide. Start with these stories: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. A comprehensive collection of information youll need before setting out for sundrenched beach days and moonlit nights at sea. Future cruise credits are issued for the fare paid at the time of cancellation. Refer to your specific ticket, provided at the time of booking. Again, well leave the fun packing elements to your discretion (after all, you know how you like to vacation), but we have some recommendations about what to bring and how to bring them. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. Guests are under no obligation to identify themselves solely because they have a disability when they seek no special assistance, special services, or privileges. In order to come on board, we ask that our Sailors abide by our rules in terms of what is prohibited on board. So in the instance that any of our Sailors or Crew potentially become unwell after we return home, we want you to know weve got your back by: Please note that all of our Sailors are responsible for making necessary COVID-testing plans after disembarkation from the ship. Passengers who booked by April 30, 2022, for sailings departing through May 31, 2022, are also covered if local regulations prohibit them from traveling or require them to quarantine. If you or anybody travelling with you wishes to cancel either your/their holiday, you must contact Shoreside Sailor Services if booking direct (through our Contact Us page is best,or call in US 1-954-488-2955; if in the UK call +44-20-3003-4919), or your travel agent or tour operator, and give notice of the cancellation. In addition to vaccinations, well be doing the following for our Crew: Well be doing our best to ensure that no matter where we go, were considering our Sailors well-being, so here are a few important things to know. COVID-19 specific refunds: Virgin is offering full refunds for those who cancel because they do not wish to be vaccinated prior to cruises that take place while COVID vaccines are mandated by the cruise line. From extensive cleaning measures, to a first-to-sea, high-tech air filtration system, plus a fully vaccinated and boosted Crew our top priority is creating the safest environment possible so you can focus on soaking up your vacation. Virgin Voyages similarly reserves the right to refuse or revoke passage to anyone who has failed to notify it of their specific needs with regard to accommodation; seating or services required from it or the terminal operator; their need to bring medical equipment; their need to bring a service animal on board the ship; or of any other known disabilities that require special assistance, special services, or privileges; who in the Carriers and/or Masters opinion is unfit or unable to travel; or anyone whose condition may constitute a danger to themselves or others onboard on the grounds of safety. Please see below for detailed information on what is considered high risk, how to contact us with questions, or notify us of your high risk status. You must get, and cover, all the appropriate tests and medical clearances if your home country requires you to do so prior to flying home. Below weve broken down a comprehensive checklist of all the required documents youll need to complete and submit before you get to the port. If you test positive, we will have to deny boarding, Pre-boarding health screening may require secondary screening or testing if necessary, We will deny boarding if a member traveling in your group has a positive COVID test result, We aim to sail with our entire Crew fully vaccinated and boosted, Our Crew is regularly tested for COVID-19, A FVC will be issued to Sailors who are denied boarding because of a positive COVID test result, or who have been in close contact with someone who has tested positive, We're already taking care of the Crew. If you have not paid in full, any money you have paid will be refunded to the original form of payment. 3. Passengers who test positive or who have been exposed will also be granted 100% FCC. While well leave the creative packing choices up to you, there are a few things we already have on board that you wont need to bring along. Booking a Voyage on one of our ships constitutes acceptance of the items listed above (but as for the Ticket Agreement, only the one applicable to you), which include these Additional Terms and Conditions. For more cruise news, reviews and tips, sign up for TPGs cruise newsletter. there are no other COVID-specific refund policies. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. They will receive 75% if they cancel between 22 and 29 days out, and 50% between 15 and 21 days out. But if you need help, well do our utmost to provide it. If you test positive, you will be denied boarding. Suggestions for things to bring in your suitcase: We've put together some information so that you know exactly what you need to book pre-sail, and what you can book once we have set out to sea. Pricing guarantees: Virgin does not offer refunds due to price drops after booking. The Voyage will only be cancelled on the date we receive the notice of cancellation. We may desire to use such imagery/footage in our marketing or promotional materials in print, on television, on our website, on our social media sites, or other media. The minimum age to book a Voyage is 18 years old. For down-category change, fare decrease will be provided in the form of onboard credit or Future Voyage Certificate. Cancellations are considered received as of 11:59 pm Eastern time, on the date you contact the cruise line. From the must-brings (like your passports and vaccine cards) to the nice-to-haves (like swimsuits and sunglasses), we have a list to help you prepare. Does MSCs latest vessel really cater to Americans? If you buy add-on components, such as flights and/or hotels and/or transfers, additional fees associated with these services will apply as well as any applicable governmental taxes and fees. Virgin Cruises Intermediate Limited (referred to herein as Virgin Voyages, we, or our) has two Ticket Contracts, but only one will apply to you as a Guest: one is for a Guest from everywhere except the United Kingdom, and one is for a Guest from the United Kingdom. Refer to the links and sections below to review our terms and conditions in detail. Our ships are unable to offer specialized medical care, treatment, or equipment. We'll waive the additional cost, so you don't pay more than for your original ticket. Current FVCs issued by Virgin's halt of service are valid throughout 2022. For your comfort and convenience, we recommend that Guests arrive at your selected arrival slot noted on your Voyage documents. For bookings made by May 31, 2022, for sailings departing on or before September 30, 2022, Princess allows passengers to cancel 30 days or more prior to the sailing date as long as a public health emergency remains in effect. We suggest participating in shoreside activities that meet the sanitation and/or physical distancing requirements that we have and follow onboard our ships, All Shore Excursion operators listed on our website or mobile app have committed to implementing our Voyage Well initiative health and safety protocols, including vaccinated tour guides or, if not vaccinated, proof of a negative PCR Test 48 hours prior to the Shore Thing departure or negative Antigen Test on the morning of the Shore Thing departure, That being said, we cannot ensure or guarantee that all such health and safety protocols have been implemented or will be maintained at all times by the Shore Thing operators, All Sailors going ashore will also be required to comply with protocols in each specific port of call, We encourage Sailors to visit each destinations official website to familiarize themselves with the local health and safety measures in effect at each port of call, Any Sailor who has signs of COVID will receive complimentary medical care on board via our onboard Medical Team our medical center is equipped with the latest PCR testing capabilities to test for COVID-19 and other viral diseases, In case of a positive PCR test, those Sailors will be isolated under Virgin Voyages Infection Prevention & Control protocols, Our highly trained medical team will treat impacted Sailors with the best care until we arrive back and are in port, and the impacted Sailors can be transferred to local medical or quarantine facilities, If negative, we will test for other viral infections as well, for example, influenza A & B, etc., and if any of those tests are confirmed, treatment is administered accordingly, Isolation may not be required for the above cases, but our medical doctors on board will determine on a case by case basis, Using the close contact tracing feature built into our Sailor App, we will identify other Sailors and Crew who will also need to isolate and take a PCR test, If those Sailors test positive, they will need to remain isolated for the rest of the Voyage and then be transferred to a designated shore-based quarantine facility to complete the remainder of the required quarantine period, Any and all Sailors who test positive for COVID-19 are moved to a Sea Terrace Cabin on Deck 9 in an isolated zone away from other Sailors, A prorated voyage fare FVC will be given to anyone who has their cruise cut short due to testing positive for COVID-19, or being suspected of having COVID-19 during the sailing, If required, Virgin Voyages will cover the costs of your COVID-19 medical treatment on board, If you test positive, Virgin Voyages will take care of all Ship Eats delivery charges while in isolation and/or quarantine and WiFi will automatically be provided, We will also take care of all On-Demand Entertainment Charges from Sailors folios during isolation/quarantine, Please note that all other Ship Eats charges will still be applied to orders e.g. Board the ship fill in the form of payment the sail date noted on your Voyage documents and moonlit at... 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