As a Member you agree to the terms of the DEFY privacy policy and the use of your personal information as set forth therein. UPGRADES: A Member wishing to upgrade his/her membership must choose a membership of equal or greater value than the original Location membership, and the difference in prices shall be due on the day of the upgrade. 17. Subject to the provisions contained herein, payments are nonrefundable and there are no refunds or credits for partially used periods. NOTE: you must identify each member whose membership you want to cancel; ROCKIN JUMP will NOT automatically cancel all listed members; THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHER LEGAL THEORY, EVEN IF THE RELEASEE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Su aviso debe incluir (a) su nombre, direccin postal, nmero de telfono, la direccin de correo electrnico que usa o us para su membresa del Programa y, si es diferente, una direccin de correo electrnico en la que se le pueda contactar, (b) una descripcin con detalles razonables de la naturaleza o fundamentos de la Disputa, y (c) la reparacin especfica que usted est solicitando. Refunds will be processed within thirty (30) Operating Days of receipt of the cancellation notice by SKY ZONE. Si las partes no pueden llegar a un acuerdo dentro de los 30 das posteriores al inicio del arbitraje con la AAA, se aplicar el proceso de seleccin de rbitro que se indica en las Reglas de Arbitraje del Consumidor de la AAA. Daily disinfectant spraying or fogging of entire park using products that meet the EPA criteria for use against SARS-CoV-2, the novel coronavirus that causes COVID-19. You may also litigate a Dispute in the small claims court located in the county of your billing address if the Dispute meets the requirements to be heard in small claims court. El hecho de que ROCKIN JUMP no insista en el cumplimiento estricto de cualquier disposicin de este Contrato en una o ms ocasiones no se considerar una renuncia ni privar a ROCKIN JUMP del derecho a insistir en el cumplimiento estricto de esa disposicin o cualquier otra disposicin de este Contrato. f. in the event the credit card provided is declined, you grant SKY ZONE the permission to re-submit the card for payment; and Restrictions apply including, but not limited to, capacity constraints and other closures. Notice to DEFY shall be sent by certified mail or courier to 86 N University Avenue Suite 350, Provo, UT 84601. Las ubicaciones de SKY ZONE se denominan en estos Trminos una Ubicacin y Ubicaciones. After the 3-month period, DEFY will continue to bill you, until you cancel your membership in accordance with the cancellation procedure specified in Section 5 above, or unless DEFY terminates this Agreement at its sole option. By participating in the Program, you waive any and all rights to bring any claim or action related to your participation in the Program in any forum beyond one year after the first occurrence of the act, event, condition, or omission upon which the claim or action is based. Usted entiende que, si no desea que se renueve su membresa, debe cancelarla por lo menos tres (3) das hbiles antes de la prxima fecha de renovacin automtica. I understand that, if I cancel my membership agreement within the first seventy-two (72) hours from the date of commencement of my membership agreement using the online cancellation method described in (a) below, I will receive a refund of pre-paid but unused fees. Memberships do not guarantee admission, especially during high attendance periods. Increased number of sanitizer stations throughout the park including at park entrance, select attractions, party rooms and bathrooms. Our notice to you will be sent electronically to the email address associated with your Program membership and will include (x) our name, postal address, telephone number and an email address at which we can be contacted with respect to the Dispute, (y) a description in reasonable detail of the nature or basis of the Dispute, and (z) the specific relief that we are seeking. El hecho de que DEFY no insista en el cumplimiento estricto de cualquier disposicin de este Contrato en una o ms ocasiones no se considerar una renuncia ni privar a DEFY del derecho a insistir en el cumplimiento estricto de esa disposicin o cualquier otra disposicin de este Contrato. You acknowledge that you must maintain a valid payment method on file, and you authorize ROCKIN JUMP and their respective third-party payment processor(s) to charge your payment method for the total price of your membership and for any other fees and charges as and when they are incurred in using your membership, or ROCKIN JUMP products, services, or facilities. Thereafter your Program membership will AUTOMATICALLY RENEW AND CONTINUE ON A MONTH-TO-MONTH BASIS IN ACCORDANCE WITH THE AUTOMATIC RENEWAL TERMS SET FORTH IN SECTION 5 BELOW,UNTIL YOU EXPRESSLY CANCEL IT, OR UNTIL WE TERMINATE IT. Operating Day means any day on which patrons may inspect and use the facilities and services of the Facility that issued your Program membership. c. you will promptly notify ROCKIN JUMP of any change in your account information; The Program, as well as any prize or gift provided to a Member, may be taxable, depending on the value of the item and the applicable federal, state, and local tax laws. Furthermore, you agree to reimburse SKY ZONE for any Program benefits, if you fraudulently obtained them. You agree that, on the date of each automatic renewal, the then-current membership price, plus any then-applicable taxes, fees, and charges, will be charged to your payment method on file. (the FAA), to the maximum extent permitted by applicable law. Usted comprende que puede cancelar su membresa por cualquier motivo, llenando el formulario de cancelacin en DEFY.COM/MEMBERSHIPCANCEL y haciendo clic en Cancelar Membresa. If the parties are unable to reach agreement within 30 days after commencement of the arbitration with the AAA, the arbitrator selection process identified in the AAA Consumer Arbitration Rules shall apply. 23. MEMBERSHIPS ARE ONLY VALID AT THE SPECIFIC SKY ZONE LOCATION WHERE YOU PURCHASED THE MEMBERSHIP. 17. Entiendo que puedo cancelar mi membresa por cualquier motivo llenando el formulario de cancelacin en DEFY.COM/MEMBERSHIPCANCEL y haciendo clic en Cancelar Membresa. Al participar en el Programa, usted asume los riesgos inherentes asociados con la operacin de todos los trampolines, juegos mecnicos y atracciones, y debe leer y obedecer todas las seales, instrucciones y reglas de seguridad. 5. You and ROCKIN JUMP agree that this Agreement affects interstate commerce and that the enforceability of this Section 20 shall be both substantively and procedurally governed by and construed and enforced in accordance with the Federal Arbitration Act, 9 U.S.C. TERMINATION: ROCKIN JUMP reserves the right to cancel, suspend or revoke any membership or deny Location admission to any Members at any time for any reason. Usted reconoce que debe mantener un mtodo de pago vlido en el archivo, y autoriza a ROCKIN JUMP y a sus respectivos procesadores de pago externos a realizar los cargos de acuerdo con su mtodo de pago por el precio total de su membresa y por cualquier otra tarifa y cargo como y cuando se incurra en el uso de su membresa, o de los productos, servicios o instalaciones de ROCKIN JUMP. If the parties are unable to reach agreement within 30 days after commencement of the arbitration with the AAA, the arbitrator selection process identified in the AAA Consumer Arbitration Rules shall apply. Each Annual Pass is associated with one unique Guests and cannot be transferred or combined with other promotional offers. The young lady referred me to defy's website for my refund. You and DEFY agree that (a) any arbitration will occur (i) in the State of Utah, (ii) in the county where you reside, or (iii) telephonically, (b) arbitration will be conducted confidentially by a single arbitrator in accordance with the American Arbitration Associations (AAA) Consumer Arbitration Rules that are in effect at the time the arbitration is initiated, as modified by the terms set forth herein (AAA Rules), which are hereby incorporated by reference, and (c) that the seat of the arbitration shall be Utah and that state or federal courts of the State of Utah and the United States of America, respectively, sitting in the State of Utah, have exclusive jurisdiction over any litigation in aid of arbitration and the enforcement of any arbitration awards. Los tiempos de salto pueden ser sin cita solo si la ubicacin particular en cuestin lo permite. A lo largo de estos Trminos, nos referiremos a usted como usted o Miembro y a nosotros como nosotros o DEFY. Su aviso debe incluir (a) su nombre, direccin postal, nmero de telfono, la direccin de correo electrnico que usa o us para su membresa del Programa y, si es diferente, una direccin de correo electrnico en la que se le pueda contactar, (b) una descripcin con detalles razonables de la naturaleza o fundamentos de la Disputa, y (c) la reparacin especfica que usted est solicitando. Any dispute, claim or cause of action arising out of or concerning the interpretation or effect of this Agreement and/or your participation in the Program, except where prohibited, shall be resolved individually, without resort to any form of class action. Rockin' Jump Trampoline Park. g. you understand that you have the right to cancel this Agreement using the procedure described in Section 5 above within seventy-two (72) hours of the date of commencement of your membership described above to receive a full refund of any pre-paid, but unused fees. MEMBERSHIP STANDARD TERMS AND CONDITIONS Each party shall be responsible for its costs incurred in such arbitration, but the arbitrator shall not have the authority to re-allocate those costs in an award or otherwise. e. you understand that ROCKIN JUMP will not charge you a fee for authorizing recurring payments, but that your financial institution may charge you a fee for accepting and processing electronic debit transactions; Estos Trminos son importantes y afectan sus derechos legales, as que lalos detenidamente. As provided in Section 5 above, SKY ZONE will continue to bill you, until you cancel your membership in accordance with the cancellation procedure specified in Section 5 above, or unless SKY ZONE terminates this Agreement, at its sole option. You acknowledge that you must maintain a valid payment method on file, and you authorize SKY ZONE and their respective third-party payment processor(s) to charge your payment method for the total price of your membership and for any other fees and charges as and when they are incurred in using your membership, or SKY ZONE products, services, or facilities. In addition, you hereby release ROCKIN JUMP, its parents, subsidiaries, affiliates, divisions, related companies, third-party prize/reward providers and suppliers, and agents, and its and their respective officers, directors, owners, and employees, (each a Releasee) from any and all losses, harm, damages, cost, or expense, whether known or unknown, including without limitation property damages, personal injury, and/or death, arising from or connected to the Program, including, without limitation, (a) the collection, redemption, revocation, or deletion of credits, (b) the issuance of reward vouchers and use of Program, (c) the suspension, termination, or modification of your membership or account, and (d) the suspension, modification, or termination of the Program or any reward or special status programs therein. As part of the arbitration, both you and DEFY will have the opportunity to reasonable discovery of non-privileged information that is relevant and material to the Dispute, including the ability to request from each other, and third parties, documents, information and testimony that is relevant and material to the Dispute. Esta Seccin 20 prevalecer despus del vencimiento, terminacin o cancelacin de este Contrato. 7. Furthermore, you agree to reimburse DEFY for any Program benefits, if you fraudulently obtained them. Operating Day means any day on which patrons may inspect and use the facilities and services of the Facility that issued your Program membership. IMPUESTOS. Any dispute, claim or cause of action arising out of or concerning the interpretation or effect of this Agreement and/or your participation in the Program, except where prohibited, shall be resolved individually, without resort to any form of class action. I understand that I may cancel my membership for any reason either by (a) completing the cancellation form at DEFY.COM/MEMBERSHIPCANCEL and clicking Cancel Membership or (b) sending a cancellation request via mail to c/o Member Services Team, at 86 N. University Ave., # 350, Provo, Utah 84601, with my name, membership number, and a request to cancel my membership. The parties shall attempt to agree on the single arbitrator to be appointed to resolve the dispute. Please see Location membership options and information at a Location or at www.skyzone.com for the specific Location. You can downgrade your membership after the initial 3-month period, which shall be effective on the next billing period. A menos que se especifique lo contrario, la membresa no incluye eventos privados (incluidas fiestas de cumpleaos, fiestas de equipos, eventos corporativos, eventos grupales) o eventos que requieran admisin por separado, o programas como GLOW, restricciones u horarios especiales para nios pequeos. In addition, you agree to defend, indemnify, and hold harmless the Releases from all liabilities, claims, damages, costs, and expenses (including reasonable attorneys fees) that arise out of or are related to your violation of this Agreement. In addition, you agree to defend, indemnify, and hold harmless the Releases from all liabilities, claims, damages, costs, and expenses (including reasonable attorneys fees) that arise out of or are related to your violation of this Agreement. Este Contrato rige su membresa en el Programa. LIMITATION OF LIABILITY. I understand that, if I cancel my membership agreement within the first seventy-two (72) hours from the date of commencement of my membership agreement using the online cancellation method described below, I will receive a refund of pre-paid but unused fees. You understand that you may cancel your membership for any reason either by completing the cancellation form at DEFY.COM/MEMBERSHIPCANCEL and clicking Cancel Membership. You represent, or acknowledge and agree (as the case may be), that: Liability waivers are valid one (1) year from signing, therefore to remain an active Member you must update your liability waiver every year. Failure by ROCKIN JUMP to insist upon strict adherence to any provision of this Agreement on one or more occasions shall not be considered a waiver or deprive ROCKIN JUMP of the right to insist upon strict adherence to that provision or any other provision of this Agreement. TERMINATION: SKY ZONE reserves the right to cancel, suspend or revoke any membership or deny Location admission to any Members at any time for any reason. Your membership agreement with ROCKIN JUMP consists of your member enrollment information (including your member information, contact information, payment information, ROCKIN JUMP Membership Program that you have selected (the Program), and authorized users of your membership) and these Terms, which collectively are referred to in these Terms as this Agreement. This Agreement governs your membership in the Program. Your membership agreement with ROCKIN JUMP consists of your member enrollment information (including your member information, contact information, payment information, ROCKIN JUMP Membership Program that you have selected (the Program), and authorized users of your membership) and these Terms, which collectively are referred to in these Terms as this Agreement. This Agreement governs your membership in the Program. CAMBIOS. Unless otherwise expressly specified, membership does not include private events (including birthday parties, team parties, corporate events, group events) or events that require separate admission, or programs such as GLOW, Lock-ins or special Toddler Times. In line with guidance provided by the health authorities, we have further reinforced our cleanliness measures including, but not limited to: For more information on preventative measures, health updates and additional information about COVID-19, please visit the CDC (Center of Disease Control) web site, here: https://www.cdc.gov/coronavirus or the PHAC (Public Health Agency of Canada) web site here: https://www.canada.ca/en/public-health. Cada cliente que desee actualizar su boleto a una membresa debe estar presente en el momento de la transaccin de actualizacin y solicitar la actualizacin el mismo da de la compra. LAS MEMBRESAS SOLO SON VLIDAS EN LA UBICACIN ESPECFICA DE DEFY DONDE USTED COMPR LA MEMBRESA. d. you are an authorized user of the credit card used to purchase this membership, and you will not dispute the scheduled transactions with your bank or credit card company so long as the amounts charged are in accordance with the terms and conditions of this Agreement; Liability waivers are valid one (1) year from signing, therefore to remain an active Member you must update your liability waiver every year. Any waiver by SKY ZONE of a breach by you of any provision of this Agreement shall not operate as, or be construed to be, a waiver of any other breach of such provision or of any breach by you of any other provision of this Agreement. As provided in Section 5 above, ROCKIN JUMP will continue to bill you, until you cancel your membership in accordance with the cancellation procedure specified in Section 5 above, or unless ROCKIN JUMP terminates this Agreement, at its sole option. MEMBRESA PARA UBICACIN ESPECFICA. You understand that, if you do not want your membership to renew, you must cancel it at least twenty-five (25) days before the next automatic renewal date. BINDING ARBITRATION; CLASS ACTION WAIVER. DEFY, LOS SOCIOS O ADMINISTRADORES DE DEFY, Y CADA UNO DE SUS RESPECTIVOS AGENTES O REPRESENTANTES, NO PROPORCIONAN DECLARACIONES NI GARANTAS, EXPRESAS O IMPLCITAS, Y RENUNCIAN A TODA RESPONSABILIDAD CON RELACIN A LA CONDICIN, CALIDAD, COMERCIALIZACIN O IDONEIDAD PARA UN FIN DETERMINADO DE PRODUCTOS Y/O SERVICIOS PROPORCIONADOS POR O A TRAVS DEL PROGRAMA, LO QUE INCLUYE DE MANERA ENUNCIATIVA PERO NO LIMITATIVA GARANTAS IMPLCITAS DE COMERCIABILIDAD E IDONEIDAD PARA UN FIN DETERMINADO Y CUALQUIER GARANTA DE NO VIOLACIN, TTULO O DISFRUTE HARMONIOSO. 21. En consideracin y como incentivo y condicin para el operador del parque Sky Zone para el cual usted ha solicitado una membresa (dicho operador, junto con sus filiales y designados, se denominar en el presente documento como SKY ZONE), que le permitir convertirse en miembro de SKY ZONE y participar en programas, eventos y actividades realizados u organizados por o a travs de SKY ZONE, y considerando la contraprestacin acordada, cuya recepcin y suficiencia se reconocen en el presente documento, usted acepta estos Trminos y condiciones estndar de membresa (estos Trminos). Adems, las membresas no se pueden utilizar con fines comerciales. SKY ZONE se reserva el derecho, segn su exclusivo criterio, de modificar o actualizar este Contrato y/o cambiar, alterar o descontinuar el Programa, la lista de ubicaciones participantes, servicios de ubicacin, entretenimiento o atracciones, horarios de operacin y cualquier recompensa o programa de estado especial en cualquier momento y sin previo aviso a los miembros ms all de la actualizacin de este Contrato. START DATE; RENEWAL. A menos que se especifique lo contrario, la membresa no incluye eventos privados (incluidas fiestas de cumpleaos, fiestas de equipos, eventos corporativos, eventos grupales) o eventos que requieran admisin por separado, o programas como GLOW, restricciones u horarios especiales para nios pequeos. Note that Section 20 below contains a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in the event of certain disputes. Si alguna disposicin de este Contrato se considera inaplicable o invlida segn cualquier ley aplicable o si as lo determina una decisin judicial aplicable, dicha inaplicabilidad o invalidez no har que este Contrato sea inaplicable o invlido en su totalidad, y dicha disposicin se cambiar e interpretar de la siguiente manera: para lograr mejor los objetivos de dicha disposicin inaplicable o invlida dentro de los lmites de la ley aplicable o las decisiones judiciales aplicables. EXCEPT FOR ANY DISPUTES, CLAIMS, SUITS, ACTIONS, CAUSES OF ACTION, DEMANDS OR PROCEEDINGS (COLLECTIVELY, DISPUTES) IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT, YOU AND SKY ZONE AGREE (A) TO WAIVE YOUR AND SKY ZONES RESPECTIVE RIGHTS TO HAVE ANY AND ALL DISPUTES ARISING FROM OR RELATED TO THIS AGREEMENT AND THE PROGRAM, RESOLVED IN A COURT, AND (B) TO WAIVE YOUR AND SKY ZONES RESPECTIVE RIGHTS TO A JURY TRIAL. Los miembros son los nicos responsables del pago de los impuestos aplicables y de las obligaciones de declaracin de impuestos aplicables. Al participar en el Programa, usted asume los riesgos inherentes asociados con la operacin de todos los trampolines, juegos mecnicos y atracciones, y debe leer y obedecer todas las seales, instrucciones y reglas de seguridad. This Section 20 shall survive the expiration, termination or cancellation of this Agreement. As a community of parks, the well-being and safety of our Guests and Team Members is our first priority. g. usted entiende que tiene derecho a cancelar este Contrato utilizando el procedimiento descrito en la Seccin 5 anterior dentro de las setenta y dos (72) horas posteriores a la fecha de inicio de su membresa descrita anteriormente para recibir un reembolso completo de cualquier cuota prepagada pero no utilizada. In addition, you agree to defend, indemnify, and hold harmless the Releases from all liabilities, claims, damages, costs, and expenses (including reasonable attorneys fees) that arise out of or are related to your violation of this Agreement. UPGRADES: A Member wishing to upgrade his/her membership must choose a membership of equal or greater value than the original Location membership, and the difference in prices shall be due on the day of the upgrade. e. you understand that SKY ZONE will not charge you a fee for authorizing recurring payments, but that your financial institution may charge you a fee for accepting and processing electronic debit transactions; Thereafter your Program membership will AUTOMATICALLY RENEW AND CONTINUE ON A MONTH-TO-MONTH BASIS, IN ACCORDANCE WITH THE AUTOMATIC RENEWAL TERMS SET FORTH IN SECTION 5 BELOW, UNTIL YOU EXPRESSLY CANCEL IT, OR UNTIL WE TERMINATE IT. 3. You understand that, if you do not want your membership to renew, you must cancel it at least three (3) business days before the next automatic renewal date. Su aviso debe incluir (a) su nombre, direccin postal, nmero de telfono, la direccin de correo electrnico que usa o us para su membresa del Programa y, si es diferente, una direccin de correo electrnico en la que se le pueda contactar, (b) una descripcin con detalles razonables de la naturaleza o fundamentos de la Disputa, y (c) la reparacin especfica que usted est solicitando. Cancellation, suspension or revocation of Location privileges under the Program due to your violation of DEFY policies or rules, may, at DEFYs sole discretion, result in you being barred from visiting any and all other DEFY locations without any refund of prepaid fees. For any Program benefits, if you fraudulently obtained them with other promotional offers entiendo que puedo mi... 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