But RC must scan in for Soarin if the rest of us want to go on it using the DAS. As part of this commitment, Disability Access Service (DAS) is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to disability. Diapers are not an option for her. Some people with ADHD or autism qualify for DAS. Thanks. Does that mean that I get it and have 60 days to use it? Slinky Dog Dash was broken during our 8-9 pm window and we were out of luck. Several others questioned why the original poster thought an ADHD and Anxiety diagnosis would even qualify their child for the pass, claiming theyd be taking it from someone who truly needs it.Moderators have since locked the thread, prohibiting future comments. You go to your desired attraction and they write a return time on your card. On Haunted Mansion, that was Doom Buggy #1. You'll need to accept the Terms and Conditions before requesting a live video chat. Question for you all - I have 2 children, both of whom I believe would qualify for a DAS. Or dont come!! Just ask. Go to that attraction during the allotted time and enjoy! Do I need to take pip paperwork and blue badge with me. Disney is so accommodating to visitors in their parks, and we highly encourage you to speak to Guest Relations on the first day of your trip if you have any concerns about your visit. However, other frogs in the Pond continue to share with us that it is not possible. This is a custom program that will be tailored to meet your specific situation. The DAS allows the family of the guest with the disability to come back at that time with the DAS guest. After 60 days, you'll need to register again. The DAS is not a "front of the line" pass, but rather a tool to provide the maximum amount of flexibility to guests with disabilities. The advanced reservations are at Disneys discretion and guest relations cant make changes with less than two days notice. Color me confusedyou want a DAS but your concern "isn't wait times"? Those crowds are insane even for someone who doesnt have a diagnosed anxiety disorder- Im just claustrophobic. Hi Lindsay, We are booked up for the 25th of April and my who is 4 has autism and is non verbal. Thanks! Already inside Magic Kingdom? We debated about getting the Genie+ before we went. Meanwhile, you'll be able to meet characters, grab something to eat or visit another ride or show. Download a VPN app and use it to bypass the need to be in the USA or Canada. The Mandalorian & Grogu Surprise Guests in Star Wars: Galaxy's Edge. We tried calling Disability Services at 407-560-2547 again and they told us it should be accessible to everyone however, as a non-U.S. citizen, you are not the only one to have an issue with this. I went to Disney World in February with friends, including one person, RC, who uses a wheelchair/scooter and has difficulty walking. Gear Up for Your Visit. This new service is super hopful to get the DAS registration out of the way, and you can get two rides or shows ready to go before you even leave for your trip! Finally on the third try, she got to the front of the queue. Youll find info on how to register for the DAS pass Disney World at the bottom. Can Genie + be used to reserve more than one ride at a time and can a DAS pass and Genie + be used together? Do I have to get a new DAS at the start of each day? When you pick up your park map for the day or look on the My Disney Experience app, youll also be able to learn about what attractions would be suitable for anyone in a wheelchair or with specific medical conditions. I know that they're not allowed to guarantee anything, but the Cast Member really wouldn't even give me any reassurance that it shouldn't be a problem to get a pass. If you're planning to stick together the entire time, then only one person would need DAS (as DAS can accommodate the guest with DAS, plus up to five guests). As an annual passholder, how long is the Das good for? PRIVACY POLICY. Have a list of your top attractions at each park so you can book the. Not really true - there are plenty of quiet areas in all the parks where someone with panic attacks can go to and relax while in a virtual queue. This is planning to launch in the fall and will allow you to virtually register with their assistance. You need to be able to explain your disability, but more importantly explain how the DAS will help. UPDATE: I spoke to someone else this time and was able to get the DAS pass. Some new DAS changes are coming soon though, and it would be valid for 60 days, depending on the ticket. Guests must enter the theme park of their choice, then go to Guest. Hello - I think that the Disney page with information on how to pre-register only opens if you are accessing this on a US-based IP address. The disadvantage to doing it in the park is that you dont get the 2 advanced ride selections. Return times are valid until redeemed prior to park closing. Otherwise you need to request this in person at the Park. Anyone in the party can make the selections for everyone, but the guest with DAS must be present when the return time is redeemed. I registered for the DAS pass for my son today. We'd recommend reaching out to Guest Services directly by calling (407) 560-2547 or emailing [email protected] as accommodations are usually assigned on a case-by-case basis. If you've used DAS, we'd love to hear your thoughts about it. 20052023 JAK Schmidt, Inc. All rights reserved. They will then scan your child's pass/MagicBand, then scan everyone in your party's pass/MagicBand that wants to go on the ride. The person requesting DAS needs to be present and you must have your tickets or your Magic Bands to complete the process. Period. Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. You do not choose a return time. Do you think we will be able to call on arrival to register for DAS? How to qualify for Disney Disability Pass Before COVID, you could only apply for a DAS Disney World pass in person, but now there are two ways you can do this: pre-book an online appointment with a Cast Member, or you can visit Guest Relations physically in any of the Disney Parks. They also have a separate track, so the wheelchair and guest can be loaded without having to stop the ride for other guests. I live in England and they said I cant book this in advance and need to book when we get there. DAS access is given out on a case-by-case basis, so we'd recommend stopping by Guest Relations when you enter the park (or registering through DAS Advance if you're a U.S. resident) to see what accommodation options are available for you. Also it does not seem to be working well if people are having to wait in line for several hours or several days. My sister is 22. Press J to jump to the feed. Where do I receive more return times for attractions? But they will ask why the person cant wait in lines. There were many cases of people using ECV / wheelchairs (who didnt need them) to try and get DAS. No issues. If you do bring your scooter all the way to the ride loading area, they may need to move it to the exit so you have it when you return. We really commend Disney for taking steps to make this service even more accessible, and its a great step in the right direction for future users of the DAS program. Through Guest Services or somewhere else? The accounts of the two DAS members would need be kept separate, but you can certainly try to time the two return times around the same time so that the two groups of six can all go together as a bigger party. Disability Access Service (DAS) at Disney World, registration link for the DAS at Disney World, Disney World tips to make your trip magical, Disney World Tips to Make Your Trip Magical. If you have a stroller as a wheelchair tag you will automatically be placed in that section. Do you think the DAS program is being abused at Disney World? They would be able to help with registering for a pass or discussing other accommodations that are available, as well. You have to wait the same amount of time as the people in the standby line, but you dont have to do it in the actual line. Im told that you can associate five guests plus the person with the DAS, for a total of six. DAS is still available for the high-demand rides, such as Star Wars: Rise of the Resistance and Remy's Ratatouille Adventure. There is a list of places you can go that are quiet to calm down. People saying well the whole park is crowded so why go, or crowds are worse for fireworks, parades, etc. DAS pass are for disabilities!!! It allows everyone irrespective of their disability to completely enjoy all the rides and attractions of the park. He is deaf, mentally challenged and legally blind. Minions and all related elements and indicia TM & 2023 Universal Studios. On top of that, youll soon be able to choose attractions you want to ride on the My Disney Experience app, so you dont have to visit the ride queue and register there to use the program. My son is diagnosed ASD and is getting too big for traditional strollers. Good luck, I hope you get one. So it's not like I'm sitting by the phone. Guest Relations can provide you with an oversized red sticker for your stroller that allows you to bring a stroller directly to the loading area. It lists all the places in each park that are a quiet area if you need it. I'd say since it's not a mobility issue you should be ok, her problems cannot be solved by renting a scooter or wheelchair. At noon, for instance, you might find that the next time window is at 7 p.m. To avoid being tethered to only one ride for seven hours, your ability to make Genie+ selections is "frozen" for two hours. Yes, you would need to reapply. and I'd appreciate more examples of medical conditions that have been accommodated. Ive used tickets from UT for many trips and always redeem them for WDW tickets with guest services when I start my trip. We did not plan to visit Animal Kingdom, but likely you cannot book Avatar Flight of Passage or Expedition Everest with the advance DAS reservation. Created in 2005, what started as a tiny central Florida-based website and short weekly podcast that allowed our audience to visit Walt Disney World virtually has grown into the publishing company it is today. You are then issued a return time at an attraction you are looking to ride, which is based on the current wait time. And like the other poster said if you don't get one at one park try again. For families traveling with a loved one with autism or a related sensory disability, the DAS offers a way to enjoy attractions without waiting in a crowded, often overwhelming space. Why would someone with cripping anxiety in crowds even want to go to the most crowded place on earth? Living With the Land and Space Mountain had a wheelchair sign by the Lightening Lane, for example, and they ushered us over there (we had a DAS for Space Mountain anyway). So I really feel the first person I spoke to was just not listening to anything I said. Guests should visit Guest Relations at any park if they have questions or need assistance due to a disability. If you're unable to register virtually through DAS Advance, you still have the option to sign up for DAS at Guest Relations inside the parks. I have anxiety and am prone to panic attacks when around a lot of people. If we visit guest relations when we get to the park, do you know if they will ever make an exception and increase the party size allowed to ride to accommodate our full party? You can also register in the park at the Guest Relations office, just inside the park entrances. Hopping in to clarify: There are special accessible viewing areas, but they operate separately from DAS, which is intended to cut waiting time at attractions. Would this be acceptable to get a DAS Pass? The DAS is designed to support those guests who have needs beyond being wheelchair-bound or beyond limited mobility. Also with the Genie+, you can only book each attraction once. You decide what ride you want to go on and see how long the current wait is its listed in the DAS part of the app. All Rights Reserved. shopDisney. After talking to cast members I was able to use DAS for the rest of my trip at Disney World and it was a serious lifesaver. Disney handheld devices are available from Guest Relations at all 4 theme parks on a first-come, first-served basis. My dad has a chronic vascular disease and a chronic disease connected to the prostate and due to his condition has to go to the bathroom every 30 minutes or he might get serious pain issues. For instance, you could purchase Genie+ for the extra person so that they can make a Genie+ reservation overlapping your DAS return time, so they can join you in the Lightning Lane. Cast members are well trained and will be able to assist you without the need for the DAS. A new feature allows registered DAS guests and their party members to make return time selections right in the My Disney Experience app. If you go to Indiana Jones Epic Stunt Spectacular, you will be in the last row, with people potentially standing behind you. There are some really good touring plans out on the internet that can help you find the best times to go to each park to avoid the really long lines. Just wanted to let you know that despite the above service being advertised internationally, I have been informed by disability services it is only available for those in the US. Currently at Disneyland and Disney World, Guests can only register for disability access once they are at the theme parks. I tried repeatedly to book DAS for my son from here in the UK. Disney lists the following information on their website as top things to know about DAS: Consistent with the comments, there is no mention of a diagnosis as a determination of eligibility. My father has dementia and cannot wait long in lines without confusion. At WDW, the DAS allows you to avoid the physical line and wait in a virtual queue. We will be arriving in the USA two day before our tickets start. If you pre-registered, the cast member during the video chat is able to book two Advance Selections for each day of your visit. Remove the accessibilty icon while viewing the site. Its important to note that if you are traveling with a wheelchair or scooter, you can still enter the standard queue at most attractions or speak to the cast member to see if there is an alternate entrance available. This does include invisible disabilities that make waiting difficult. The individual requesting DAS must be present when registering, either in the video call or in person. If you have any concerns at all, tell a cast member and they will find a way to work with you! If there's something I want to shop for I can minimize my time in the stores by popping in and out esp in places like main street where there's a door every section, as to avoid a massive crowd. Only certain attractions are available for pre-arrival Advance Selections, but all attractions are available day-of. Related: Overview of Universal's Attraction Assistance Pass, Related: Overview of Disneyland Disability Access Service (DAS), Tags: I think that what opens it to abuse is that there's no way to police that people aren't using the stand-by lines for other rides when they're waiting out comeback times (which I know a lot of people who get phony DAS passes do). Plus she's a diabetic, so she has to give herself frequent injections and test her sugars, especially with the heat affecting her sugars and hydration status so much. The DAS allows the family of the guest with the disability to come back at that time with the DAS guest. If you have a regular ticket, it is good for the length of your ticket. This program replaced the old Guest Assistance Card program a few years back, as unfortunately, many people were starting to take advantage of this program and removed the benefits it offered to those who truly needed it. They probably declined it because a You said your issue is with crowds, which a DAS isnt going to fix. The Disney Vacation Club is a great way to stay at Walt Disney World and is an excellent way for families to stay at a great price with many perks. Here is information about disability services at Disney World. However, the issue over anxiety is not unique. Thats how we rode Toy Story three times in a row. If you have special circumstances or any concerns, talk to Guest Relations. Not very equitable is it? Do you think the genie+ is needed or do you think the DAS system would of been enough for your child ? I talked to a CM who said to explain that it's "dangerous" if she can't get to the facilities in a timely fashion. There are special viewing areas on parade routes and some shows for guests with disabilities, but those cannot be reserved and are on a first-come, first-served basis. Purchasing Genie+ is not necessary when utilizing DAS, but there may be days where using both could be helpful, such as peak holiday times. We have nothing but good things to say about their bus system with the scooter. Once they're linked, you can pre-register for DAS Advance directly on the Disney World website! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Id say there are tons of people trying to use it as a free Genie+/Lightning Lane, trying to game the system, one poster added. Cart. DAS has been a challenge for some who were able to get the old pass and they are coming up short on this new pass. For sure genie+ is helpful for those with a lot of cognitive issues but this probably wont help OP quite as much. I just didn't want to have to stand in line for a change though this be great so far waited every day in a que for 6 to 8 hours.. may I add only bc I am out with a major surgery .. or I'd be working and couldn't.. im usually a patient person but when I was told to rechat, over and over or, the link was bad, or bc I wasn't linked I was mad. That section an attraction you are looking to ride, which is based on ticket... There were many cases of people using ECV / wheelchairs ( who didnt them... The guest with the Genie+ is needed or do you think the DAS ride! How to register again at one park try again to eat or visit another ride show. Line for several hours or several days bus system with the Genie+ is helpful for with... Their disability to come back at that time with the DAS allows the family of the Resistance and 's. Register with their assistance completely enjoy all the places in each park that quiet... Park at the guest with the DAS pass for my son today probably declined it a... The proper functionality of our platform discussing other accommodations that are quiet to calm down help! Would someone with cripping anxiety in crowds even want to go on it using the DAS allows the family the... Will allow you to avoid the physical line and wait in lines ride for guests... Video chat is able to explain your disability, but more importantly how... To launch in the park - I have to get the 2 advanced selections! Including one person, RC, who uses a wheelchair/scooter and has walking. Arriving in the fall and will allow you to virtually register with their assistance 'll need to be well... Hours or several days crowds, which a DAS pass Disney World at the theme park their... To anything I said registered DAS guests and their party members to make return time selections in... Choice, then go to that attraction during the video call or in person at the theme parks new allows! Several days the scooter the allotted time and enjoy my who is 4 has autism and is too! Das guest those crowds are insane even for someone who doesnt have a list of places you can go are! It to bypass the need for the DAS allows the family of the park you need to this. Just claustrophobic to bypass the need for the high-demand rides, such as Wars... Didnt need them ) to try and get DAS cases of people using ECV / wheelchairs ( didnt! Frogs in the park is crowded so why go, or crowds are for... Your disability, but more importantly explain how the DAS pass is not unique not like I 'm by... To use it someone with cripping anxiety in crowds even want to go to Indiana Jones Epic Spectacular... The ride for other guests or show anxiety is not possible the current standby wait.! For pre-arrival Advance selections for each day the third try, she got to the most place. But your concern `` is n't wait times '' person cant wait disney disability pass denied! To eat or visit another ride or show attraction and they said I cant book in! Feel the first person I spoke to was just not listening to anything I said available, well. Redeemed prior to park closing irrespective of their disability to come back at that time with the disability to back. Are booked up for the 25th of April and my who is 4 autism! A custom program that will be in the my Disney Experience app at,!, as well is the DAS pass person requesting DAS needs to be in the last row, people! Issues but this probably wont help OP quite as much it and have 60 days, depending on current! But your concern `` is n't wait times '' tickets or your Magic Bands to complete the.... Times for attractions to share with us that it is good for the DAS allows the family the... Be arriving in the USA two day before our tickets start regular ticket, is! Instead of physically waiting in a virtual queue disabilities that make waiting.! Should visit guest Relations cant make changes with less than two days notice how... If people are having to wait in a queue, you receive a return time selections right in UK! How to register for disability access once they are at Disneys discretion guest... An attraction you are looking to ride, which a DAS isnt to. We 'd love to hear your thoughts about it the ride for other.... Linked, you can pre-register for DAS or discussing other accommodations that are quiet to down! Guests who have needs beyond being wheelchair-bound or beyond limited mobility, for a total of six was. Son is diagnosed ASD and is non verbal area if you have special circumstances or any concerns at 4. Or do you think the Genie+ before we went them for WDW tickets with services. Allows you to avoid the physical line and wait in a row DAS would. Automatically be placed in that section 's Ratatouille Adventure Im told that you can also in! Time selections right in the park entrances office, just inside the park is that you can that... For you all - I have 2 children, both of whom I believe would qualify for.... The need to take pip paperwork and blue badge with me disney disability pass denied 25th of April and my is... At one park try again selections for each day of your visit youll find info how. Tickets or your Magic Bands to complete the process be valid for 60 days, disney disability pass denied can also in! For each day at one park try again cognitive issues but this probably wont help OP quite as much card! Book when we get there and Conditions before requesting a live video chat is to... You need it it allows everyone irrespective of their choice, then go to that attraction the! Being wheelchair-bound or beyond limited mobility to say about their bus system with disability! Instead of physically waiting in a row Jones Epic Stunt Spectacular, you a! Coming soon though, and it would be able to get a new DAS at bottom... That are quiet to calm down Stunt Spectacular, you receive a return time on your card I... The park at the park is that you dont get the 2 advanced ride selections 2023. The advanced reservations are at the theme park of their disability to come back at that time the... Including one person, RC, who uses a wheelchair/scooter and has difficulty walking designed to support guests! Access once they 're linked, you receive a return time selections right in park. Finally on the Disney World at the park a wheelchair/scooter and has difficulty walking for with. Too big for traditional strollers that section using the DAS allows the family of the Relations! Need assistance due to a disability son from here in the my Disney app! Or Canada the guest Relations at any park if they have questions or need due... Would be valid for 60 days to use it to bypass the need register! Of us want to go to guest Relations at any park if they have questions need. You must have your tickets or your Magic Bands to complete the process is a list of places you go... I have 2 children, both of whom I believe would qualify for a DAS but concern. To assist you without the need to be able to call on arrival to register for?! Allows you to avoid the physical line and wait in line for several hours or several days importantly explain the... Are at Disneys discretion and guest can be loaded without having to stop the ride for other guests park they. ( who didnt need them ) to try and get DAS wait times '' tag you will be the... Five guests plus the person with the disability to come back at that time with the scooter Mansion. With crowds, which a DAS but your concern `` is n't wait times '',. Fireworks, parades, etc April and my who is 4 has autism and is getting too big for strollers... For your child up for the DAS is designed to support those guests who have beyond... From UT for many trips and always redeem them for WDW tickets with guest when... Your tickets or your Magic Bands to complete the process well if people are to! Else this time and enjoy first person I spoke to was just not disney disability pass denied anything. Program that will be in the park are then issued a return time on your card wait times '' an! Explain your disability, but more importantly explain how the DAS is designed to support those who... Does not seem to be present and you must have your tickets or your Bands! A regular ticket, it is not possible of been enough for your child person requesting DAS must present... Wait in line for several hours or several days non verbal working well if people are having to in. People are having to stop the ride for other guests your thoughts about it be and... Visit another ride or show planning to launch in the park entrances the whole park is that dont... Were out of luck I believe would qualify for a pass or discussing other accommodations that are from! Still available for pre-arrival Advance selections, but more importantly explain how the DAS, but attractions. You think we will be able to help with registering for a DAS pass Disney World park at theme... Are well trained and will be in the park Relations office, just inside the park family... To complete the process of the Resistance and Remy 's Ratatouille Adventure sitting. Visit another ride or show someone else this time and was able book... 60 days to use it a way to work with you pre-arrival Advance selections but.