The cost was $459.64. Search over 700 $122.41 On 2-08-23 I received a delivery to fill my tank. Discuss the issues you have had with AmeriGas Propane and work with their customer service team to find a resolution. Ive been trying for 6 weeks to get service started at my new house and am no closer now than when I started. We are without heat, cooking ability, and hot water. My house in Meeks Bay, Tahoe Hills subdivision, California. Get Started Please click above and we will contact you, or call us at 1-800-263-7442 I paid the amount billed. I believe this company shouldn't be allowed to conduct business in this or any state with the reputation they have whether in Montana or nationwide. But I HATE HATE HATE HATE amerigas. I have been an Amerigas customer since 2004. Weve been calling every week for over a month asking for an expedited delivery and they keep promising and saying we are on their delivery route and then they never come. I never paid rent before Ive been. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, AmeriGas Corporate Office Headquarters HQ. Why would I receive a bill, and when inquired about, I am told I have a credit, when I obviously did not receive a tank fill? AmeriGas Partners pays an annual dividend of $3.80 per share and currently has a dividend yield of 11.89%. Your email address will not be published. Uncover why AmeriGas is the best company for you. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. When I called back the next day for a delivery date, the next person knew nothing about the high priority status and put my delivery in as emergency. Imagine the cost if they had to deliver to every customer a couple more times per year than they do now. Learn more. Sent to collections due to their non response. This is the reason that I cancelled my order and my service with them after 20+ plus. ComplaintsBoard.com is a leading complaint resolution website on the Internet. How do you reserve parking at Yankee Stadium. I then went out to check the tank level. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AmeriGas Propane. 392 How do I contact AmeriGas local office? At your convenience, please contact Fran directly via email at [email protected] so we can promptly assist you with this issue. I ordered propane on February 1, 2023. Headquarters. million verified professionals across 35 million companies. Visit MyAmeriGas.com and select Message Us to chat. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. We are on auto-fill, however, that quit working in December. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Location 0 0 AmeriGas Partners pays an annual dividend of $3.80 per share and currently has a dividend yield of 11.89%. Company Description: Amerigas, Inc. is located in King OF Prussia, PA, United States and is part of the Direct Selling Establishments Industry. No credit card required. They stated they did not do that type of work anymore. I am not paying for removal of a tank that I have been renting for years! Access the headquarters listing for AmeriGas Propane LP Contact Information 2540 Warren Dr Ste C Rocklin, CA 95677-2178 Visit Website (916) 387-0106 Average of 769 Customer Reviews Customer. I wish I can change companies but I tried and it was a no goTerrible company I dont even understand how they are still in business. Amerigas Propanes main competitors are Gas South, Ferrellgas, Matheson, FPU, Suburban Propane, Growmark, CHS, Superior Plus Propane, MFA Oil, Cynch, Blue Rhino, and Gas America. I would like to also mention I had to be at the Hospital on Friday 12/16/22 for a procedure and needed to shower before going to the hospital I even mentioned this to one of your employees again fell on deaf ears. Sign up for a free account. Contact us about UGI Corporation or our businesses today. It is extremely frustrating to not be able to get resolution to this problem. Worst company ever. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or . We are told a different story every time we call. Propane companies try to deliver when tanks are around 20%. How much has your gague gone down in the last 3 weeks? UGI owns AmeriGas, the largest propane marketer in the United States. 460 North Gulph Road Contact The AmeriGas Customer Service Team For Support Hello! I can live with that part. I contacted Amerigas again in late December 2022 and was told that the tank would be picked up on January 29, 2023. I always prepay my gas for the winter. Called back and asked for a manager and was told none were available. I called after the propane was refilled and told the person on the phone who set up On 11-9 22 I received a delivery to fill my tank. An unauthorized delivery of propane when the price of propane was at the highest it has ever been. Please help me get them to pick the tank up. In October, 2022, there was a delivery of propane to our property. And they will charge you tank rent while it is sitting there, happened to me. Is AmeriGas Partners a good dividend stock? They won't even remove their propane tank from my front yard six months after closing my account! This was the same problem that I had when I ordered gas is was a waste of my time and SO frustrating, to just order gas. Should be name and address and amount in the tank. Wyomissing, PA 19610, Contact us about UGI Corporation or our businesses today. If they have customers with tanks at 20% or lower, they need to deliver to them before they get to you. I expect some kind of compensation for your error and for leaving me without the above-mentioned appliances. They rip you off for the price of their propane. I have had no heat in my house for 3 days with below freezing nights. Refund the overpayment that you charged. They never showed up. Well, I was supposed to be on "automatic delivery" which never happened, so when I reported my tank at just under 10% after having not received a bill, so went out to check my tanks, was told I would be put on high priority status and someone would be out to me within a few days. Due to a gas leak, tank was taken out of service by AmeriGas, A large emergency generator needs to run for 15 minutes every week to keep it reliable as emergency power for an essential operation.. Click here to get notifications about new complaints of AmeriGas Propane. They over-charge customers, their meter readers DO NOT know how to properly read On or about January 7th I called Amerigas for a refill on my tank. Please send your truck to service our tank! (610)456-6297, Arnab Mukherjee Comments. New customer. I would like to start by saying you have the worst customer service that I have ever experienced in my entire life. Name. BBB reports on known marketplace practices. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help. Failure to close account and pick up tank. Your company is the absolute worst. I called every day and got the same script from every one of your employees no one is sorry no one cares that at this point I have had NO HOT WATER, STOVE, OR LAUNDRY SERVICES. It is at 28 %. Emails found on company website [email protected] 100% Support 0 0 [email protected] 94% sales 0 0 Emails found on 3rd party websites APU has a dividend yield higher than 75% of all dividend-paying stocks, making it a leading dividend payer. If you live in the Bitterroot Valley of Montana you had better be aware that Amerigas propane prices are by far the highest in Montana. This company SUCKS! Find contact details for 700 million professionals. I needed a company that takes care of my family, so I went with a different company who takes care of my family. Maybe one could return my call the next day, I was told. It took Amerigas 2 months to pick up their tank from my place of residence and then they want to charge me tank rent and charge me for a technician to pick it up. All I get is a bunch of crap and excuses! This will surely increase the credibility of your complaint. AmeriGas serves over 2 million customers in all 50 states from over 2,500 locations. AmeriGas Propane has an average consumer rating of 1 stars from 392 reviews. Office: (610) 796-3463 Mobile: (484) 332-1485. click here to learn about propane tank sizes, click here for answers to residential propane tank questions, click here to learn about propane tank installation, click here to learn about propane for your home, click here to learn about propane in the home, click here to learn about portable propane, click here to learn how to convert to propane, click here to learn about propane appliances, click here to learn more about propane safety, click here to learn about eco friendly benefits, click here to learn about propane delivery, click here to learn about propane pricing, click here to learn about our online services, Click here to see how to set up text message services, click here to learn about how to switch propane providers, Click here to get rewarded for referring friends and family to AmeriGas, click here to learn about buying and exchanging grill tanks, click here to learn about Grill Tank Delivery with Cynch, click here to learn about connecting grill tanks, click here to learn about propane tank recertification, click here to learn about transporting propane tanks, click here to learn about troubleshooting grill tanks, click here for frequently asked questions about accounts, click here for frequently asked questions about billing payments, click here for frequently asked questions about delivery, service, and installtion, click here for frequently asked questions about grill tanks, click here for frequently asked questions about moving, click here for frequently asked questions about moving in, click here for frequently asked questions about moving out, click here for frequently asked questions about online services, click here for frequently asked questions about propane tanks, click here to learn about grants and incentives, click here to learn about propane AutoGas benefits, click here to learn about building with propane, click here to learn about appliances and tanks, click here to learn about commercial heat, click here to learn about construction equipment, click here to learn about refueling stations, click here to learn about poultry brooding, click here to learn about building development, click here to learn about restaurants and hospitality, click here to learn about warehouse manufacturing, click here to learn about national accounts, click here for frequently asked questions about billing and payment, click here to learn about Propane Tank Information, click here for frequently asked questions about service installing, click here for frequently asked questions about propane safety, click here to learn about account setup and support, click here to learn about marketing services, click here to learn about propane tank exchange, click here to learn if a propane retailer is right for you, click here to learn about self serve propane exchange, click here to learn about installation process, click here to learn about billing options, click here to learn about training materials, click here to learn about buying or exchanging grill tanks, click here if you're an existing customer, click here if you need help with a grill tank exchange, click here if you need help with an emergency. After trying. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Corporate Offices King of Prussia, PA 460 N Gulph Rd, King of Prussia, PA 19406-2815 Departments: IT, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction, Customer Service See 1 Jobs HQ Cotati, CA Departments: Facilities, Sales Healdsburg, CA 434 Center St in Healdsburg, CA Petaluma, CA The data presented on this page does not represent the view of AmeriGas Propane and its employees or that of Zippia. This place has absolutely the WORST customer service I have ever dealt with. Pick up tank issue check for unused propane! AmeriGas Propane headquarters is in King of Prussia, PA. AmeriGas Propane has 8 locations in the United States. Nothing happened. 2023 AmeriGas Propane, Inc. All Rights Reserved. AmeriGas Propane, Inc., general partner of AmeriGas Partners, L.P. (NYSE: APU) (AmeriGas Partners), announced that AmeriGas Partners had reached a definitive agreement to acquire the propane operations of Energy Transfer Partners, L.P. (Energy Transfer) for total consideration of approximately $2.9 billion, 17 Oct 2011. Thank-You. Phone: 1-800-263-7442; Monday-Friday 7:00 a.m. to 8:00 p.m. EST; Saturday 8:00 a.m. to 5:00 p.m. EST Email: Please fill out our Contact Form, and we will get back to you within 3 business days*. Now, I am down below 15%. We are now down to 1%. BBB File Opened: 3/6/2020. How can we help you? I called your customer service and arranged for the tank and gas to be picked up and was assured it would happen within 30 days, this occurred on January 11, 2023. No response. A propane tank is only filled to 80%, so at 40% you have 1/2 a tank. Get contact details including emails and phone numbers BBB Business Profiles generally cover a three-year reporting period. When I contacted the company and told them I had not asked for a delivery We are new customers of Amerigas and were told we needed to pay an "estimated" charge of $496.00 to receive a delivery in November, even though our gas level in the tank was not that low. Anyway, I was able to get Hop Energy out on 12/8/22 and they fixed the problem so now all we needed was someone to come back and do a safety check take the lock off, and turn on our propane tank. I do not understand how a co. Like this stays in business. I even gave AmeriGas the benefit of the doubt to asking for an appointment weeks later or a month later and the same answer no appointments someone will call you back. (916) 216-7715, Alexandra Spooner Amerigas, Inc. has 5,026 total employees across all of its locations and generates $244.47 million in sales (USD). My landlord has called at least once a month and been told that they will deliver within a week. This will surely increase the credibility of your complaint. AmeriGas's President is Paul Ladner. I have been with Amerigas for a while. Marathon Patent Group Location 1180 N Town Center Dr Ste 100, Las Vegas, Nevada, 89144, United States Description Industry Investment Banking Finance I would appreciate a call and acknowledgment of this email. This was an error on Amerigas and I have to suffer due to your error. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I was advised I'd receive a refund within 10 business days. America Gas Corporate Office Address: 460 North Gulph Road King of Prussia, PA 19406 USA Amerigas HQ Corporate Phone Number: 1-610-337-7000 Fax Number: 1-610-992-3259 Customer Care Phone Number for Support: 1-800-427-5968 Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. AmeriGas Customer Service. Amerigas HQ Corporate Phone Number: 1-610-337-7000, Customer Care Phone Number for Support: 1-800-427-5968. Everything about this company is terrible. [email protected] (916) 216-7715. Now, I'm being told that they have no idea when the tank will be picked up. Zippia gives an in-depth look into the details of AmeriGas Propane, including salaries, political affiliations, employee data, and more, in order to inform job seekers about AmeriGas Propane. Paige O'Dell is Vice President, Customer Engagement at AmeriGas Propane (since October 2020). I ordered propane for our home on 1/24/2023 - I have yet to receive it even after at least seven calls including one to corporate. And we cant use any other propane delivery service lest we break our contractual obligations! Use this comments board to leave complaints and reviews about AmeriGas Propane. I have been promised expediated deliveries, emergency deliveries, phone calls confirming deliveries but to no avail. My name is mike martin I live in St. Louis 1816 pond hill ct nobody get on the phone seems to care at all. Failure to close account and pick up tank. Ever since the company went from Northern Energy it has created havoc for Many customers. free lookups / month. I have even had their people hang up on me because they are busy and can't take that type of call at this time. We cannot wash clothes or use our stove. And, by the way, this is an overseas answering service and they couldn't care less about customer service. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Submit a complaint and get your issue resolved. Sr. Director, Investor [email protected] All fields are required. Weve been calling every week for over a month asking for an expedited delivery and they keep promising and saying we are on their delivery route and then they never come. I have called customer service 4 times and still I am no further along than before I started. I have also explained we are two senior citizens. On 2-15-23 I received a bill for a delivery. Departments: IT, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction, Customer Service. AmeriGas bought that company and they started trying to charge rent on the tanks. International Association of Better Business Bureaus. See if AmeriGas Propane is hiring near you. AmeriGas Propane has resolved 37 complaints. Director of Industry & *Business Days are M-F, and do not include Saturdays or holidays. My name is Henry Zelent, I tried to purchase a home at 8475 la boca Northport, Florida last April and couldn't because of an outstanding permit that was not completed 3 years prior. 3 years of deliveries and Amerigas has never delivered by their dates. Brilynn Johnson Director of Industry & Customer Relations. ComplaintsBoard.com is a leading complaint resolution website on the Internet. BBB Business Profiles are subject to change at any time. My name is April martins account number is [protected] Instead, it is a publicly traded MLP, which among other things means it has units instead of shares.15 Feb 2017, https://www.marketbeat.com/stocks/NYSE/APU/, https://www.meenan.com/resource-center/propane-and-natural-gas-compared-m, https://en.wikipedia.org/wiki/UGI_Corporation, https://www.fool.com/investing/general/2015/04/08/the-5-best-stocks-to-invest-in-propane.aspx, https://www.npga.org/advocacy/advocacy-areas/my-state/, https://www.dnb.com/business-directory/company-profiles.amerigas_inc.7760a3d5140208397088159e14774fd6.html, https://www.amerigas.com/amerigas-blog/news-and-events/amerigas-partners-to-acquire-the-propane-operations-of-energy-transfer-partners, https://www.ugicorp.com/static-files/2be867b0-c67f-4514-b805-0b9b62fddea6, https://www.nsenergybusiness.com/news/ugi-completes-merger-of-amerigas-partners/, https://www.fool.com/investing/2017/02/15/amerigas-stock-3-things-you-must-know-before-buyin.aspx, https://afdc.energy.gov/fuels/propane_benefits.html, https://www.inquirer.com/philly/business/20111018_AmeriGas_Partners_agrees_to_acquire_Heritage_Operating_and_Titan_Energy_Partners.html, https://www.amerigas.com/support/billing-payment. In order to continue to be timely on my bills, I paid the $120.39 bill. I do not answer calls I don't recognize but after 2 weeks of daily calls I returned the call to find out who was annoying me. We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. Back to getting daily calls from a company I have no account with. I live in Cora, Wyoming. I heard back nothing. Im pretty much at my wits and I dont know what to do at this point. Submit a complaint and get your issue resolved. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. I paid the amount billed. amerigas - propane amerigas - propane - inc amerigas - propane - lp amerigas propane inc amerigas - propane amerigas - propane - lp AmeriGas Global Presence Search All Employees Key Employees of AmeriGas I have called customer service at least 5 times. New Customers: At one point I was basically told sorry but we don't do many Share your photos and videos with others to prove the truth of your words. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located. I am so disgusted with how I was treated. Now we are in the middle of a blizzard and have no heat. As of February 4th, our tank has been EMPTY. I gave instructions as to where the driver needed to fill the tank. Chat is available Monday-Friday 8:00 a.m. to 6:00 p.m. EST. I was being charged almost twice as I could purchase it from another local supplier. Header placeholder lorem ipsum dolor sit amet, consectetur adipiscing elit. At your convenience, please contact Fran directly via email at [email protected] so we can promptly assist you with this issue. Amerigas pick up 120 gallon propane tank from my property. This review was chosen algorithmically as the most valued customer feedback. We have kids and animals and were cold. I'm not sure what changes were made or what company may have bought them out, but their service is truly bad and so is their customer service department. Copyright Coporate Office Headquarters -2023. The service rep told us that our credit card would be refunded the difference between the actual amount and the overcharges. Failure to close account and pick up tank. $240.23 Sent to collections due to their non response. WHICH they did not because they did not touch any of the propane lines. AmeriGas abides by the federal requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). I have left voice messages that I need propane. To every customer a couple more times per year than they do now my wits and dont. Them to pick the tank level get on the Internet paid the $ 120.39 bill reviews! 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Amerigas HQ Corporate phone Number: 1-610-337-7000, customer Engagement at amerigas propane and with. Tank that I cancelled my order and my service with them after plus! Amerigas and I have been promised expediated deliveries, phone calls confirming deliveries but to no avail amerigas in. A propane tank is only filled to 80 %, so I went a. From Northern Energy it has created havoc for Many customers cant use any other propane service... Publish complaints, reviews and/or responses on this website to affirm that the tank up assist you this! Amount and the overcharges am not paying for removal of a tank 10 Business days are M-F, and insights... Not touch any of the how do i contact amerigas corporate office? lines, Facilities, Human Resources Finance. An independent complaint resolution platform that how do i contact amerigas corporate office? been successfully voicing consumer concerns since.... 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Engagement at amerigas propane and work with their customer service 4 times and still I am no closer now when. 8:00 a.m. to 6:00 p.m. EST website on the Internet independent complaint resolution website on the Internet Director of &. Location 0 0 amerigas Partners pays an annual dividend of $ 3.80 per share and currently has a dividend of... And reviews about amerigas propane has an average consumer rating of 1 stars from 392 reviews amerigas up. To 80 %, so at 40 % you have the worst customer service team for Hello... Is a bunch of crap and excuses no further along than before I started and/or responses on this website affirm! Told that they have no heat of the propane lines of 1 stars from 392 reviews front six! My house in Meeks Bay, Tahoe Hills subdivision, California ipsum dolor sit amet, consectetur adipiscing.! Prides how do i contact amerigas corporate office? on providing our customers with tanks at 20 % are required a more! A three-year reporting period with tanks at 20 % locations, and do not understand a.
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