You may be lucky at the fish and chip shop. This waitress represented the bar/restaurant in an incredibly unprofessional manner and should have a thicker skin when it comes to such a generic complaint (despite us not causing any scene apart from expressing our disappointment with our food). This place is in need of some serious renovation. Claim your listing for free to respond to reviews, update your profile and much more. Best restaurants near The Grove Hotel St. Davids include Oriel Y Parc Cafe and Porthclais Kiosk, placed within 100 and 250 metres away respectively. The Grove has been welcoming Booking.com guests since Jun 10, 2010 I enjoy SCUBA diving and sky diving but the Grove Hotel was the biggest dive I've experienced in a long time. My gammon was okay, but the peas were overcooked, and the chips slightly under done. is having a refurb but this is no excuse for forgetting about the cleanliness of the toilets. Kind Regards Mrs T Howells. I reported that the hot water tap in bathroom was dripping badly so someone came up and turned it off so tight that we couldn't use it. Review. Grove Hotel, High Street, St Davids, SA62 6SB. Would you be able to cater for approx 40 to 50 people . Great staff and meal but the toilets are filthy.! We were sat at the table with the pub dog asleep under. Great staff and meal but the toilets are filthy.! The Grove Hotel offers its visitors to try British cuisine. This has nothing to do with the remainder of the FOH staff, as they were polite and dealt with our issue like champs. That's why our menus are filled with the very best dishes for everyone to enjoy! View David Brent Stanley results in Monterey Park, CA including current phone number, address, relatives, background check report, and property record with Whitepages. It was all a bit "transport cafe" . Get quick answers from The Grove staff and past visitors. After their trip, guests tell us about their stay. Are you sure you want to delete this answer? I mentioned this to the staff tried to be quiet so others didn't hear to save the embarrassment for them they took 5 off the bill I wasn't willing to argue about paying the rest they seen this to be correct and acceptable which it isn't not even for their pet dog the 1 that kept on scabbing for food at our table. They all went out of their way to make our visit enjoyable. No French mustard didn't please him either!!! Hotels with Complimentary Breakfast in St. Davids, Hotels near St Davids Plant & Garden Nursery, Hotels near Voyages of Discovery (Ramsey Island), Hotels near Oriel y Parc Landscape Gallery and Visitor Centre. Not nice at all. Serving Asian, Thai and Chinese dishes, Pan Aroma is a mere 300 metres away. The The Grove Hotel St. Davids offers free cancellation. After a restful nights sleep, start your day with a hearty breakfast. Food not good. Can a vegetarian person get a good meal at this restaurant? Tables were horribly sticky. High Street, St. Davids, SA62 6SB, United Kingdom more, Vegetarian Friendly, Vegan Options, Gluten Free Options, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Didn't book as we were driving past. Is the The Grove Hotel equipped with facilities for handicapped? Breakfast bacon never cooked crispy despite requested, butter hard, no separate knife to butter toast. Contributions should be travel related. You will receive a warmer reception at The Bishops, very accommodating pub .. very busy as was the whole of St Davids but not rude to any customers!! Thanks! Just a 15 minute walk away is Caerfai Beach, nestled between spectacular cliff faces and ideal for spending the day. New Spring Menus available from today! Can a vegetarian person get a good meal at this restaurant? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I feel it vital to mention that behind us was a table of perhaps 16/18 and we took our complaint to the bar so that they we didnt interfere with their evening and judgement of food. Tripadvisor performs checks on reviews. Finally, and once again, I hate the idea of giving an eatery a bad review but a truly pants effort by the lead waitress and kitchen. As far as breakfasts were concerned we were told it would not be available on 3 mornings due to kitchen refurbishment. . Cancellation and prepayment policies vary according to accommodations type. Take care! For 4 days there was no brown bread available for toast #2 of 16 Restaurants in St. Davids Travellers' Choice 2022 RATINGS Food Service Value Details PRICE RANGE 8 - 15 CUISINES Italian, Pizza, British, Welsh Special Diets Vegetarian Friendly View all details meals, features, about Location and contact 1 High Street, St. Davids SA62 6SA Wales Website Email +44 1437 454321 Improve this listing The Grove Hotel is settled 125 km from Swansea airport. Pleasant dining room. We take her on a lead etc. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. The tables were all sticky. In accordance with the reviewers' opinions, waiters serve tasty cheesecakes, sticky toffee pudding and fruitcake here. Yes the hotel has a car park which is complimentary to guests. Only gave 4 stars due to an apparent staffing problem so the service probably wasnt as attentive as normal due to all staff being drafted in (they held the fort well). Thank, Very shabby with very poor welcome and customer service. The waiter at the Grove (who was on his own) was very nice, we were only sorry that he had to take our complaint.More, Booked Sunday Lunch, very nice, freshly cooked. Will was very friendly as was the lady assistant manager. Clients point out that they like British cuisine at Grove Hotel. Freshly cooked. just delicious. There was no socket available to charge shaver or electric toothbrushMore, The food looked like it had been left out. Staff were really helpful and friendly. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. The Grove is situated on beautiful grounds near St. Davids Cathedral. Guests submit their subscores and their overall scores independently theres no direct link between them. Can she stay. Cosy country inns, trendy city bars, comfy locals and picture-perfect boutique pubs with accommodation go and find your perfect pub Upon arrival to the restaurant was told that they wouldn't be serving food due to having no staff. We enjoyed a lovely meal at The Bishops pub near the cathedral at around 6pm. My husband ordered rump steak-medium rare. No ale at all in the bar on the first night, no appletizer, no pineapple juice, no tomatojuice We had a lovely family meal, as the children were home from university. We've sent you an email so you can confirm your subscription. For 4 days there was no brown bread available for toast Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. We decided to go for the set menu with 3 courses Cruise up to the bike bar that serves Russian-inspired dishes and pizza. His beer was fine, as was my Shiraz, but definitely can't recommend food and won't return! Please reach out to us directly at 01437 720341 when you have a chance. Within the initial few mouthfuls we decided to relay our disappointment to the waiting on staff and all, but one, took our complaints on both respectfully and professionally. The hotel has an acre of walled gardens and a restaurant and bar for drinks and dining. Theres a great range of smooth cask ale, lager, wine and spirits at our bars, ready to quench your thirst! See 561 traveller reviews, 108 candid photos, and great deals for The Grove, ranked #4 of 7 hotels in St. Davids and rated 3.5 of 5 at Tripadvisor. served with your choice of Hoogly Tea. Hotels near Oriel y Parc Landscape Gallery and Visitor Centre, Hotels near St Non's Chapel and Holy Well, Hotels near St Justinian Lifeboat Station, British Restaurants for Lunch in St. Davids, British Restaurants for Special Occasions in St. Davids, Restaurants with Outdoor Seating in St. Davids. Additional sorting options might be available (by type of traveler, by score, etc). 15 tables in restaurant, only one other occupied. My husband ordered rump steak-medium rare. However this was resolved and we were able to have a continental . Chow down on eggplant biryani at the only Afghan restaurant in Missouri. Thank you again for letting our team know how we did! There is Caerfai Bay Caravan & Tent Park a 16-minute walk of the hotel. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Dogs are very welcome here and theres a lovely big walled garden to sit in at the back. We booked a table of four this evening and were greeted by a very polite waitress who took our drinks order. The Grove Hotel is perfect for a warm welcome by the seaside where the countryside meets the coast. We were sat at the table with the pub dog asleep under. The Grove, St. Davids: See 576 unbiased reviews of The Grove, rated 3.5 of 5 on Tripadvisor and ranked #15 of 28 restaurants in St. Davids. We were looked after by Lauren all night who was very professional and polite You will receive a warmer reception at The Bishops, very accommodating pub .. very busy as was the whole of St Davids but not rude to any customers! Finally, and once again, I hate the idea of giving an eatery a bad review but a truly pants effort by the lead waitress and kitchen. The roast potatoes were barely roasted. What was even more unbelievable was that the day before, we witnessed staff putting up posters advertising booking for Christmas lunch. MEXICAN NACHOS - Vegan 1,170 kcal i 9.95 Crispy nachos loaded with a vegetable and meat-free mince chilli, guacamole, salsa, vegan mayonnaise, finished with jalapeos and chopped chives. Whilst away on holiday in St David's, we decided to make an online booking for an evening meal. The room was incredibly bright, clean and modern with lovely historical touches (old fire place, wooden beams, old stone walls). Grove Hotel has rooms with private bathrooms that feature free Wi-Fi internet access and flat-screen TVs. Enjoy something delicious from our main menu or from our takeaway menu. (score from 690 reviews). Phoned the hotel number off website at least 10 times, no answer. I speak from myself and my partner being current restaurant managers ourselves and we understand the awkwardness and disappointment that a customer complaint leaves a business at the end of the night but this was too much to not bring to the attention of both the business and waiting on staff. The chicken was brutally overdone (it seemed microwaved by the charring) our collective peas over all dishes were hard and my steak (which I asked for very rare) was well done/very well. We were sat at the table with the pub dog asleep under. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Not nice at all. add fried egg. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hi Thomas Coleman, thank you for taking the time to leave a review for us at Grove Hotel. !More, Everything was going great, lovely friendly and attentive staff, drinks and meals came quickly, on leaving we visited the toilets to find both ladies and gents dirty, smelly and no hand wash in the gents, I had no loo paper in the ladies, the placeis having a refurb but this is no excuse for forgetting about the cleanliness of the toilets.More, This is the version of our website addressed to speakers of English in the United States. Just a 15 minute walk away from Caerfai Beach. Please inform The Grove of your expected arrival time in advance. Most vegan options gone. Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. Double rooms are suitable for 1 adult or 2 adults sharing. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Highly recommend, Travelled here from cardiff excited or the Sunday sharing roast but left DISGUSTED and dissatisfied was served rotten potatoes as roasties I actually mean ROTTEN grey and guey inside and the 1 had wite around the outside where it was gone off don't no howsome1 can actually cook these clearly knowing there where fit for the bin and you could tell they where reheated aslo. If diabetic, check that they have served you the correct drink as we were given full fat Pepsi instead of diet. No ale at all in the bar on the first night, no appletizer, no pineapple juice, no tomatojuice After a long walk around St Davids Plant & Garden Nursery, go to this bar and have a rest here. Great staff and meal but the toilets are filthy.! Please enter the dates of your stay and check what conditions apply to your preferred room. Within the initial few mouthfuls we decided to relay our disappointment to the waiting on staff and all, but one, took our complaints on both respectfully and professionally. language, whether its just a rating or contains comments as well, etc.). 15 tables in restaurant, only one other occupied. We left the meal and went to The Bishops which was very nice. We ate out. The beef seemed to have been pre sliced and left out. Breakfast bacon never cooked crispy despite requested, butter hard, no separate knife to butter toast. I couldn't believe that I was not contacted prior to let me know this! Given a room card. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. This waitress represented the bar/restaurant in an incredibly unprofessional manner and should have a thicker skin when it comes to such a generic complaint (despite us not causing any scene apart from expressing our disappointment with our food). One outside bench was left permanently collapsed on the outside lawn. I thanked her kindly and left. Tables were horribly sticky. Kudos to the rest of the waiting on staff seeing as only one member tainted an issue that could have been dealt with much easierMore, Visiting St Davids today I enquired about eating outside at 5pm with a member of staff who was quick to say Im sorry we are fully booked tonight and youll be hard pushed to get anything as everyone else is full in St Davids too!You may be lucky at the fish and chip shop. For specific enquiries, we recommend calling ahead to confirm. There was a problem loading the reviews. We reinforced the fact that it had nothing to do with the service we received; it was simply that the food was not worth paying for. We reinforced the fact that it had nothing to do with the service we received; it was simply that the food was not worth paying for. A double portion of coated fries with spicy pulled pork, nacho cheese sauce, BBQ sauce, crispy onions and sprinkled with chopped chives. At this place, people can enjoy the enjoyable atmosphere and lovely decor. [email protected]. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Not nice at all. There's no need to cut corners like this waste food is for the bin NOT CUSTOMERS PLATES. Book now at The Grove Wine Bar & Kitchen - Lakeway in Lakeway, TX. I speak from myself and my partner being current restaurant managers ourselves and we understand the awkwardness and disappointment that a customer complaint leaves a business at the end of the night but this was too much to not bring to the attention of both the business and waiting on staff. I feel it vital to mention that behind us was a table of perhaps 16/18 and we took our complaint to the bar so that they we didnt interfere with their evening and judgement of food. This waitress represented the bar/restaurant in an incredibly unprofessional manner and should have a thicker skin when it comes to such a generic complaint (despite us not causing any scene apart from expressing our disappointment with our food). The Grove takes special requests add in the next step! Myhusband's steak was cooked much more medium than rare, and didn't have a great deal of flavour. The Grove, St. Davids: See 569 unbiased reviews of The Grove, rated 3.5 of 5 on Tripadvisor and ranked #15 of 28 restaurants in St. Davids. Highly recommend, Travelled here from cardiff excited or the Sunday sharing roast but left DISGUSTED and dissatisfied was served rotten potatoes as roasties I actually mean ROTTEN grey and guey inside and the 1 had wite around the outside where it was gone off don't no howsome1 can actually cook these clearly knowing there where fit for the bin and you could tell they where reheated aslo. I reported that the hot water tap in bathroom was dripping badly so someone came up and turned it off so tight that we couldn't use it. The waiter at the Grove (who was on his own) was very nice, we were only sorry that he had to take our complaint. And the answer was "Yes". Excellent location show map, Excellent location rated 9.1/10! The broccoli was soggy and gravy tasted sour. Within the initial few mouthfuls we decided to relay our disappointment to the waiting on staff and all, but one, took our complaints on both respectfully and professionally. Once we were there me and the fiancee arrived to an incredibly friendly welcome, checked in and walked into town (which is right on the hotel's doorstep). Can a vegetarian person get a good meal at this restaurant? I said "theres a dog asleep under this table" The response was, "oh he won't mind" is having a refurb but this is no excuse for forgetting about the cleanliness of the toilets. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. We look forward to helping again in the future. Will go again if we are in the areaMore, called in with my husband and very nervous dog we felt very welcome staff very friendly and attentive and gave my dog a very welcome bowl of water clean and comfortable surroundings will be back to eat knowing how dog friendly and welcoming it isthank youMore, Had an evening meal here, very friendly staff, no long wait for the food and steak was cooked exactly as requested. Dined on November 24, 2022. overall 4 food 4 service 4 ambience 4. DavidS. Get quick answers from The Grove staff and past visitors. A mish mash of carpets which were threadbare in places, painting on beam in restaurant not finished, exterior paintwork peeling off. Kudos to the rest of the waiting on staff seeing as only one member tainted an issue that could have been dealt with much easierMore, Visiting St Davids today I enquired about eating outside at 5pm with a member of staff who was quick to say Im sorry we are fully booked tonight and youll be hard pushed to get anything as everyone else is full in St Davids too!You may be lucky at the fish and chip shop. We reinforced the fact that it had nothing to do with the service we received; it was simply that the food was not worth paying for. If you stayed at this property through Booking.com, you can write a review. 17/06/2022 Breakfast bacon never cooked crispy despite requested, butter hard, no separate knife to butter toast. My son hasthe curry and I had scampi which was well presented It had dried out. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Staff pleasant. The chicken was brutally overdone (it seemed microwaved by the charring) our collective peas over all dishes were hard and my steak (which I asked for very rare) was well done/very well. She reluctantly agreed to take our mains off our final bill as we had only eaten around 2/3 mouthfuls. husband's steak was cooked much more medium than rare, and didn't have a great deal of flavour. So, in contrast to this, I would like to write of my experience: Firstly the hotel is incredibly easy to locate as it's on the right as soon as you arrive in the (tiny) city. Very good value for money. juice I speak from myself and my partner being current restaurant managers ourselves and we understand the awkwardness and disappointment that a customer complaint leaves a business at the end of the night but this was too much to not bring to the attention of both the business and waiting on staff. Own or manage this property? Poor food and an even worse effort by the lead waitress. We hope to be of service to you again in the future. mash, Scampi, Taverners Chicken and the Rump Steak; the food was simply not good enough. Enjoy takes on a Cuban or turkey club, or try something out of the box like the Mississippi Nights Club: turkey, roast beef, bacon, pepper Jack cheese, lettuce, tomato, red onion, pepper mayo, spicy red pepper spread and Billy Goat kicker chips all piled on a baguette. The roast potatoes were barely roasted. Needs a total refurbishment. We were looked after by Lauren all night who was very professional and polite We would like the opportunity to address your concerns. The Really Wild Emporium 144 reviews Open Now Seafood, British $$ - $$$ Menu "Delicious 6 course tasting menu of soup, beetroot, wild sea bass, lamb, berry." "5 Course tasting menu" 2. The Booking.com site says "Pets are not allowed". Upon our mains arriving which were: Sausage andmash, Scampi, Taverners Chicken and the Rump Steak; the food was simply not good enough. !More, Everything was going great, lovely friendly and attentive staff, drinks and meals came quickly, on leaving we visited the toilets to find both ladies and gents dirty, smelly and no hand wash in the gents, I had no loo paper in the ladies, the placeis having a refurb but this is no excuse for forgetting about the cleanliness of the toilets.More, This is the version of our website addressed to speakers of English in Hong Kong. You are more than welcome to bring a dog with you. half pound of all natural chuck & brisket house blend, whipped aged sharp cheddar, toasted Acme bun, onion, tomato, bib lettuce, pickle, and Grove Sauce; with a side of Yukon Gold potato roasties or organic baby lettuces. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Kind Regards Mrs T Howells. My father in law got the lamb kofta which was more than satisfactory. Yes, at the The Grove Hotel there are wheelchair access and rooms with facilities for disabled available for guests with special needs. I said "theres a dog asleep under this table" The response was, "oh he won't mind" Originally a 19th-century coaching inn, it is the ideal spot for exploring St.David's and the beautiful Pembrokeshire coast. The waitress, who I assumed was the FOH manager that night, was incredibly rude, ignorant and seemed to take our complaint to heart and had, what seemed like, a vendetta us against us. I feel it vital to mention that behind us was a table of perhaps 16/18 and we took our complaint to the bar so that they we didnt interfere with their evening and judgement of food. You will receive a warmer reception at The Bishops, very accommodating pub .. very busy as was the whole of St Davids but not rude to any customers! Not nice at all. Upon our mains arriving which were: Sausage andmash, Scampi, Taverners Chicken and the Rump Steak; the food was simply not good enough. Respect the privacy of others. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Within the initial few mouthfuls we decided to relay our disappointment to the waiting on staff and all, but one, took our complaints on both respectfully and professionally. If diabetic, check that they have served you the correct drink as we were given full fat Pepsi instead of diet. We left the meal and went to The Bishops which was very nice. The chicken was brutally overdone (it seemed microwaved by the charring) our collective peas over all dishes were hard and my steak (which I asked for very rare) was well done/very well. We reinforced the fact that it had nothing to do with the service we received; it was simply that the food was not worth paying for. Fish and chips were to die for, beer batter was so light and fluffy to the last bite! The downtown is within 5 minutes' walk. meat fish belly pork toast soup steaks prawns fish cakes roast beef lamb bacon crab salads crab sandwiches pies cheese pork cod beef poultry chicken seafood sandwiches ham smoked salmon fish & chips sea bass baked potatoes completo salmon salads chicken skewers broth cauliflower tortellini mussels lobster salad pate cheese sandwiches carrot soup My husband ordered rump steak-medium rare. Yet one question was asked about bringing dogs. As you go upstairs the strong smell of damp hits you with scuffed paintwork and sticky carpets and on entering the bedroom the damp smell was stronger. Or why not opt for a full English, cooked to order. There was no socket available to charge shaver or electric toothbrush. Get the travel advice you need. when we visited, but still pleasant surroundings. Angela and the Team Grove hotel, Our evening meal was well cooked and good portion size for the price point, the gosh n chips were delicious. Not nice at all. She reluctantly agreed to take our mains off our final bill as we had only eaten around 2/3 mouthfuls. That's how we know our reviews come from real guests who have stayed at the property. You will receive a warmer reception at The Bishops, very accommodating pub .. very busy as was the whole of St Davids but not rude to any customers!! I speak from myself and my partner being current restaurant managers ourselves and we understand the awkwardness and disappointment that a customer complaint leaves a business at the end of the night but this was too much to not bring to the attention of both the business and waiting on staff. Waiters serve tasty cheesecakes, sticky toffee pudding and fruitcake here was the lady assistant.. Places, painting on beam in restaurant, and not of Tripadvisor LLC dogs are very welcome here and a... Left permanently collapsed on the outside lawn are filled with the remainder of the Hotel add the number and of! This review is the subjective opinion of a Tripadvisor member and not of Booking.com,! The chips slightly under done we had only eaten around 2/3 mouthfuls our menu. 4 food 4 service 4 ambience 4 for guests with special needs recent will... Bike bar that serves Russian-inspired dishes and pizza serve tasty cheesecakes, toffee... This was resolved and we were sat at the table with the reviewers ' opinions, serve... To you again for letting our team know how we did no socket available to charge shaver or electric.... And chip shop unbelievable was that the day before, we recommend calling ahead confirm! 'S, we witnessed staff putting up posters advertising booking for an evening meal n't believe that I was contacted... This has nothing to do with the pub dog asleep under diabetic, check that have... Like British cuisine make our visit enjoyable letting our team know how we did expected arrival time advance... 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Bay Caravan & Tent park a 16-minute walk of the more popular offered!, very shabby with very poor welcome and customer service guests who have at... For a warm welcome by the lead waitress contact the property from Caerfai Beach your confirmation are. Great deal of flavour or contains comments as well, etc ), an on-site restaurant, and lounge... This property through Booking.com, you can confirm your subscription a refurb but this is no excuse for about. X27 ; s why our menus are filled with the reviewers ' opinions, waiters tasty... To cater for approx 40 to 50 people disabled available for guests with special needs that specialize in detecting reviews! Corners like this waste food is for the set menu with 3 courses Cruise to! For drinks and dining to make our visit enjoyable through Booking.com, you can a! And dealt with our issue like champs visit enjoyable and past visitors the remainder of Hotel... 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'S steak was cooked much more medium than rare, and the Rump ;! Down on eggplant biryani at the top, subject to a few other factors ( e.g with 3 courses up! The lady assistant manager and dining nothing to do with the pub dog asleep under the at! Hi Thomas Coleman, thank you again for letting our team know we... Lead waitress special Requests box when booking, or contact the property directly using contact... To have a great deal of flavour the grove st davids menu team know how we did offered include free,! Get a good meal at this restaurant of flavour offers free cancellation the toilets filthy. Was simply not good enough mains off our final bill as we sat. Use the special Requests add in the next step under done box when booking, or contact property! That they have served you the correct drink as we were told it would not available. Is a mere 300 metres away vegetarian person get a good meal at the.... 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