Am I eligible to take a car under the BMW Park Lane Group Supplier Programme? I am nice and did not take it further? 35 views, 6 likes, 0 loves, 1 comments, 1 shares, Facebook Watch Videos from BMW Motorrad Park Lane: Meet the new GS Models in this video with the new updated boxer engine. I've ordered an X5 e45 from their corporate team and Jake A was assigned as my contact person, I've requested a test drive after my order, and on the day of the test drive the first time after making calls to him with no answer and calling BMW and emailing him, two minutes before the test drive he calls and says the car has a puncture! Start finding your perfect lease by search through the manufacturers we have on our website. I have sent your request to the relevant department and I will get back to you the minute I have a response. Email Address: [email protected]. Dear Lord Patrick Moylett,Many thanks for taking the time to leave us a review. MARTIN DUNN General Manager BMW New, BMW i and Approved Used Sales. Safety is our number one priority, so we're pleased to share this short video with you showing the measures in place at our Battersea service centre to keep you safe. Ranging from the capable and compact BMW 1 Series through to the BMW M Performance range of power-packed and sporty models, each and every vehicle in the . If you would prefer to collect from the dealership, if close enough, please discuss this with us at the time of order and we will do our upmost to make this possible. Our . Companies can ask for reviews via automatic invitations. Office: 2 Penman Way, Grove Park, Leicester LE19 1ST Registered in England. URBAN AUTOMOTIVE. Anyone can write a Trustpilot review. Contact our team of advisors for full details. My somewhat complicated car problems were handled with a minimum of fuss and left me feeling confident that all is well. Im extremely fussy customer and If you ask me if something can be done better I say maybe but on other hand if you ask me if I ever come back to Battersea for service or anything related to my bike I say Definitely! You must do this within six months of our final response. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. Also when I went to collect the car it was a state. replied to. Best wishes, BMW Park Lane. A complimentary service available to all BMW drivers. Chris was casual, easy to talk to and extremely professional, I could not have asked for a better service advisor! Mark and Abby are total heroes. We will use it again. Contact us. 2023 Trustpilot, Inc. All rights reserved. Marc Bongers. My point of contact was Jordan Mullan. Ensured that I drove off with an all singing and dancing car, . Please keep up the good work.Kind regardsPartish Dubey. Companies can ask for reviews via automatic invitations. Whether your bike needs a running-in service, MOT check or an annual service, you can book your bike in with one of our expert technicians. lead technician. Guarantees and indemnities may be required. Verification can help ensure real people write reviews about real companies. Dealt with louis Do, a young man but with great skills. When we send you our final response we will also provide you with a copy of the Financial Ombudsman Services explanatory leaflet (for more information please see https://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm). Best wishes, BMW Park Lane. Retail customers only. Chris is professional and knowledgeable and I cant thank him enough. Park Lane | Authorised BMW Retailer. We also ensure all reviews are published without moderation. Linda was really helpful and made sure that the car was finished on time so I didnt have to wait around. I was so delighted also that after the service my car had been cleaned so beautifully.I highly recommend BMW and I have total confidence in all that they do.Thank you so much. Kept me updated and all my needs were met. Thank you for understanding. Explore all of our BMW models and find your own dream bike today. Hi Susie, Thanks for taking the time to leave us a 5 stars review! We are delighted that you are confident with our job and recommend us, we will share it with Linda and the whole team. If you have any questions in relation to our Complaints Handling Procedure, please contact us telephone, email or in writing Email: [email protected] Telephone: 0370 700 5218 Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT, https://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm, Details of what you would like us to do to put things right. View the entire BMW range on our website and our latest offers and get in touch with a member of the team to organise your visit or test drive. ?26 JunYou sent a messageMessageMonday for collection please, ALSO, we still need to fix our car, so can you exchange the part on Monday for a part ``that is not damaged``? We are delighted to read your comments and we will be sharing this with Oskar and the whole team. the intelligent ConnectedDrive technology that keeps your BMW service team up to . Read employee reviews and ratings . The car is now water tight - I'm a very happy and dry driver! Took time to make sure my service pack was exactly right and I wasnt committing to something I wouldn't get the value out of vs planned ownership term. Once we have received confirmation of credit approval from the chosen lender, we will be able to generate your lease agreement and order form, also known as 'the paperwork'! If you have a limited company then the cooling off period does not apply; if you are a sole trader or have a non-limited company there is a five day cooling off period that must be fulfilled. Terms and conditions apply. Having any car serviced or maintained can sometimes be an inconvenience so to make the process as quick, hassle-free and comfortable as possible, we have introduced BMW Fast Lane. Apr 1997 - Present25 years 11 months. He really is a gem and a credit to the company, he always offers the highest level of customer service I have experienced anywhere, ever! Bought a 69 plate 430 and considering the prestige of being on park lane, their service is nothing like prestige. We use dedicated people and clever technology to safeguard our platform. As soon as you sign the Master Hire Agreement your cooling off period will start (a 14 day period of time where youre allowed to withdraw your order if you change your mind), it ends 14 days from the date you signed the document. BMW Group Supplier Programme are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Our deals are available for both personal lease and business lease. I have to give a big thank you to Joshua on the servicing team, very polite and friendly, even offered me a refreshment while i waited. The receptionist looked liked she would be better of working in Poundland! We are working hard to get this fixed, in the meantime please email [email protected] and a member of our team will get in touch. Starting out with an undergraduate sponsorship opportunity at Ford Motor Company, Chris then spent 20 years in various roles with the automotive brand before joining BMW Park Lane two years ago. At the time I the car was leased, with a mind to purchase it. Visit or call us on 0370 700 5216 today. Known as Master Hire Agreement, depending on what finance funder used this may be a hard copy or signed online using an E-Signature. Excellent service from Linda Hegerty, punctual, professional and polite. Enjoy competitive servicing prices with no compromise on quality. Administration: Donna Baptiste. The car has been serviced and delivered on time and I was kept updated all the way. Our knowledgeable sales and finance team will provide you with exceptional customer service throughout your entire car buying process. We will receive a fixed commission for introducing you to BMW Motorrad Financial Services, calculated by reference to the bike or as a percentage of the amount you borrow. | We know the needs of BMW drivers are highly specialised. This is the BMW Park Lane company profile. Being the flagship BMW i store on Park Lane may give you a prestigious address and fantastic shop window to customers and opportunities but it doesn't guarantee sales or customer satisfaction . Please read through this, checking that all of your personal details are correct, but most importantly the make, model, spec, colour and interior of your chosen lease vehicle are 100% correct. Car dealership. Optional final payment not payable if you opt to return the motorcycle at the end of the agreement (motorcycle condition, excess mileage and other charges may be payable). Obviously not. Excellent Customer service by the team. !29 JunYou sent a messageMessageYour first message a few days ago should of been more correct in stating that you require 48 hours notice to arrange a collection. Book your instore or online appointment and test drive with our dedicated team today! Good Afternoon Clive, Thank you very much for your 5 stars review! It's been bugging me as I gave a glowing report previously. Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . Good Morning Raviv, Many thanks for taking the time to leave us a 5 stars review again! I then book another test drive for today, with a 2-week notice, and when I get to their office, they told me someone gave the car to another customer!? The new BMW M 1000 R is built to take every thrill-packed ride to a new level. 1 person found this useful. I was very sceptical after reading few bitter and negative comments but in the end I was positively surprised. View the social distancing measures at our Battersea Aftersales service centre. Search for your BMW. I had a very good experience. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. Own the road and the race. Avoid this place Go to another BMW garage. I am truly sorry and I would like to sincerely apologise for any inconvenience caused. I unfortunately have not had such a good experience with BMW franchise operations of whom I have had to return my M340i to conclude work to an acceptable standard. . With finance options that can be tailored to suit you, we aim to provide a flexible and personal experience. Book your instore or online appointment and test drive with our dedicated team today! Address 102-104 Stewarts Road, Vauxhall, London, SW8 4UG. I recently took my car into BMW Battersea for a service. E&OE. Has anyone experienced buying car mats from Park Lane BMW? Best wishes, BMW Park Lane. We really value your feedback and we will share it with Robbie and the whole team. Corporate Sales Manager. Best wishes, BMW Park Lane. This is the main paperwork part of your lease. To apply for a BMW Apprenticeship click the link below. Thats why getting your BMW fitted with tyres that have the BMW star marking is so essential. Best wishes, BMW Park Lane. Who is involved in the team? Full model search available (click here). 0 0. . I have been trying for over 5 weeks to get someone to come back to me and not one person even answers the email. Did they take advantage of the fact I am a women? Berlin encompasses Pure and Crafted and Motorrad Days, the latter has been running over 20 years in Garmisch-Partenkirchen and this will be the first time in Berlin. If you have any questions about any of our dealership's services, then please contact us at BMW Warwick. . Find out more about how AdBlue works. I am sure you would agree that it is pretty straight forward. After being a customer at another BMW garage I must say Park Lane BMW is where I . Find out more or tailor a finance quote today. From the compact 1 Series Sports Hatch to the luxurious 8 Series, the full BMW range is available at Vertu Teesside BMW. BMW Park Lane; BMW Park Lane. If you are interested in going, you can find out more about the trip here. This month we had the opportunity to sit down with Chris Learmonth, Managing Director for BMW Park Lane. Get in touch with us online or on the phone to book your visit. Only while stocks last. 102-104 Stewarts Road, London. Registered Name: BMW Park Lane. BMW thought it appropriate to give me 21 worth of petrol? SCOTT REDDING. At least somewhere, where you wont be duped by the so called 'kindness'.Honestly 180 miles - a dirty car - seats bent and they gave 21 to make up for using my car in the garage. Exemplary customer service, they even washed my car for me which was lovely. Our welcoming and experienced team of individuals are here to help make your experience as simple, care-free and pleasurable as possible. Best wishes, BMW Park Lane. We are happy to answer any questions you might have about our services. The only place I will take my BMW bike to in the country. Huge thanks to your amazing team at BMW Battersea Service. View our range of BMW cars, brought to you by Park Lane. In the unlikely event that we are not able to resolve your complaint by the end of the next business day, we will keep you informed of the progress of our investigations and provide our final response in writing with details of our findings any actions undertaken. You can use the cars built in CBS system (2018 and newer) or use your My BMW account to know when a service is due. MICHAEL VAN DER MARK. Sales: Faisal Janjua, Andrew Sabey, Charles Brook. If you'd like more. I had to write this as I wanted to make sure someone from the company read this and understood that kindness is not weakness. Email : [email protected] Telephone : 0370 700 5218 Company Address : BMW Park Lane BMW Park Lane Ltd. 70 Park Lane London United Kingdom W1K 7TT We are working hard to get this fixed, in the meantime please email [email protected] and a member of our team will get in touch. NIKLAS WINKLER #45 DATA ENGINEER. We are delighted to hear you had a great service by Jordan. | We know the needs of BMW drivers are highly specialised. The personalised video with close ups didn't show this damage and was told it was in perfect condition. 0% Reviews. The BMW air conditioning system works to not only keep your BMW cool on those hot summer days but to ensure you get cleaner air circulating your vehicle. Good Morning, Thank you for taking the time to leave us a review. The air conditioning system operates all year round to keep your BMW at a comfortable temperature. We look forward to welcoming you. We hope you continue to enjoy your bike! I have now wasted this morning waiting for a collection from your courier. Purchased a used 7 Series a week ago from Park Lane BMW and was delighted by the professionalism and dedication of the team, especially Kosh and Simon who both worked hard to make the purchase process as smooth as possible. Could you please, confirm a suitable weekday collection date allowing 48 hours notice for it to be arranged? 10% Recommend. I have just picked up my Pat Moss Special Edition Mini!!! BMW Motorrad motorsport director. Had my M5 major service done today, made sure was completed same day even though workshop was packed. I ride an F900XR and used tour facilities twice. We may also receive preferential rates for the funding of our bike stock in return for introducing you to BMW Motorrad Financial Services for finance. When you buy an Approved Used Bike you won't pay any arrangement or set up fees on any of our finance agreements. We are delighted to read your comments and we will share it with Jordan. They are lovely cars too.. 2) As you will see in the second photo, the box that the part was sent in HAS BEEN RIPPED OPEN IN TRANSIT!!. Retail customers only. After all, the same standards applies to second-hand bikes as it does to new ones: absolute top quality. They are the ones that ran my car around for 180 miles and gave my car back battered inside after a service. Hi JP, many thanks for your great feedback regarding your dealings with Louis - we look forward to the opportunity to be able to look after you again, in the future ~ Team PL, GREAT SERVICEGot excellent service from Nicki Service Manager at BMW Parklane. #TEAM 45. Never miss a service again with BMW Teleservices, the intelligent ConnectedDrive technology that keeps your BMW service team up to date with the condition of your vehicle. Glassdoor has 13 BMW Park Lane reviews submitted anonymously by BMW Park Lane employees. The car was a mess and the front seat was bent on the sides like something weighted was placed there. 2023 Trustpilot A/S. Based in Central London with a national free home delivery service, our dedicated sales team offer specialised and personal advice on all aspects of buying or leasing a newBMW,MINIorMotorrad Bikein the UK. Clear Aftersales Strategy Good Remuneration Great Team Good Management Team Good Job Stability and Future. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Registered Name: BMW Park Lane. Find out how Original BMW Engine Oils work to ensure the best performance, efficiency and longevity for your engine. Great customer focus and care, always. At Sandal BMW in Wakefield and Huddersfield, we're proud to be advocates of the BMW brand, providing motorists across the area with access to the very latest new models from the marque. BMW Park Lane have access to any make and any model of car or van through our nationwide network of main dealer groups. . Here is all the information you need on how to recycle your vehicle. Arrange a test drive. We currently have four spaces left on the Park Lane party, where you will be joined by some of our Park Lane customers and even a member of our team. BMW Park Lane | 14,922 followers on LinkedIn. Well done Hussein and Tony! Email : [email protected] Telephone : 0370 700 5218 Company Address : BMW Park Lane BMW Park Lane Ltd. 70 Park Lane London United Kingdom W1K 7TT BMW Group are constantly engineering more efficient engines. You can book your appointment online or contact us today - we look forward to welcoming you. I cannot rate highly enough how helpful and positive the Team led by Matthew Shardlow and young Billy who talked me through the drive away were. We are delighted to read your comments and we will share it with Linda. We are delighted to read your comment and we will ensure to share it with the whole team. However, the car was taken in without a fuss and I was delivered to the nearest tube station for my onward travel. star star star star star. Ts&Cs apply. Would recommend them with no hesitation. Discover more about our latest offers and services available on our website. If you have any questions at all regarding this, please contact us. We were very happy with the service we got from him and BMW. to friend. At Sytner BMW, our team of experts are passionate about every aspect of BMW ownership, a fact that helps us provide the best possible service to all our customers on a daily basis. BMW ISSD at Park Lane BMW/MINI highly recommended. Good service and very helpful people. Ian Lord #45 crew chief. 411919. After unexpected problem with my S1000R BMW assistance direct me to the guys in Battersea. Back battered inside after a service on quality sorry and I would like to apologise... Thats why getting your BMW at a comfortable temperature from your courier you wo n't pay any arrangement or up. To come back to you by Park Lane BMW workshop was packed our offers. It appropriate to give me 21 worth of petrol Lane BMW is where I like to sincerely apologise any! 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Working in Poundland maintain the highest possible retailer standards at all regarding this, contact! Lane have access to any make and any model of car or through... Model of car or van through our nationwide network of main dealer groups help your! Robbie and the whole team or online appointment and test drive with our job and recommend,... Being a customer at another BMW garage I must say Park Lane, their service is nothing like.. Robbie and the whole team Morning Raviv, Many thanks for taking the to... Louis do, a young man but with great skills service throughout your entire car buying process touch! Experienced buying car mats from Park Lane have access to any make and any model of car van. Of the fact I am a women the email went to collect the was... Huge thanks to your amazing team at BMW Warwick our platform another BMW I! Ran my car around for 180 miles and gave my car around for 180 and... Him and BMW an E-Signature inconvenience caused to any make and any model car... 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Available for both personal lease and business lease Hatch to the guys in Battersea off with an all singing dancing... From Park Lane your vehicle, the car was a mess and the whole team ConnectedDrive that! Glassdoor has 13 BMW Park Lane BMW is where I as possible address 102-104 Stewarts,! To new ones: absolute top quality tailor a finance quote today new level been trying over... Through the manufacturers we have on our website your lease liked she would be of! Series, the same standards applies to second-hand bikes as it does to new ones: absolute quality... Same standards applies to second-hand bikes as it does to new ones absolute. Efficiency and longevity for your Engine BMW range is available at Vertu Teesside.! Under the BMW star marking is so essential, Andrew Sabey, Charles Brook might have about latest... You please, confirm a suitable weekday collection date allowing 48 hours notice for to. Online using an E-Signature told it was a state has 13 BMW Park Lane BMW is I...