I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. Vivid Seats LLC Business Profile Vivid Seats LLC Event Ticket Sales Contact Information 24 E Washington Suite 900 Chicago, IL 60602 Visit Website (866) 848-8499 Primary hours 8:00 AM - 12:00 AM. My tickets were not released until 1 week before the show. Yes, you get great prices on concert tickets because it is a con. And in checking with the Keillor show I found that the show was not sold out! Agreed! It is a legitimate company that facilities hundreds of millions of dollars worth of ticket sales each year. I just want the Tickets I spent over 2 thousand of my hard earned money on. is vivid seats legit - Tecdud.com Dont EVER use vivid seats for any purchases. Just another company who still made money over COVID. I bought tickets 2 months in advance. He'll be heartbroken. New customers can take advantage of this exclusive discount offer! When purchasing tickets, we encourage each fan to make the purchasing option that best suits them. Vivid Seats ranks 25thamong Ticketssites. Vivid Seats Reviews | 9,001 Reviews of Vividseats.com - ResellerRatings Vivid seats has been getting scammy lately. Showed up after start of game and lot was closed. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. In my eyes I trully beleive you are a rip off company. If you have any additional questions or concerns, please feel free to reach back out to us via direct message on Facebook, Twitter, or Instagram as we'd be happy to help clarify any information we've provided here or previously about your order. All for the seller, not for the customer. The goal of Vivid Seats is to offer the best out-the-door-prices for a wide variety of tickets. All I got was a run around, excuses, and finally no response what so ever. I looked up reviews on this site and was a little worried but decided to move forward anyway and was pleasantly surprised. We spent $700 and had our experience ruined for really no good reason. Conveniently buy and. 07-12-22 at 5:57 A.M. It's a good site to check if you're looking for the absolute best price but make sure to remember that there will be . Worst ticket platform that gives two sh*ts about their customers. Service 17 Value 15 Shipping 10 Returns 7 Quality 11 Positive reviews (last 12 months): 72.2% View ratings trends See all photos Vivid Seats Seatgeek Vivid Seats vs Seatgeek - Tickets selection You can often hear a lot of complaints about the choice of tickets on this service. I bought two tickets in the pavilion in section RTC4 at the time of order they said I was all set. Vivid Seats goal is to safely and securely connect customers with event tickets. A. Takes no accountability for a time glitch that had us go to a show at the wrong time. I left my message as DM on Twitter, and they replied me to contact to an operator to taking care of my tickets directly over the phone. Vivid Seats is a full-service marketplace that facilitates transactions between fans looking to buy or resell tickets to their favorite sports, concerts, and theater events. *******@yahoo.com I should never hear from y'all again, Called today to get tickets for Cardinals game. In December 2021 I purchased 6 tickets to a concern in May as a Christmas present for the family. Vivid nor Ticketmaster seem to care about my issue. Further, since the tickets are purchased under false names, if a show is postponed we cannot contact the purchaser to let them know. Vivid Seats vs StubHub - Which One to Prefer? [Sorted] - TechWhoop I was terrified that I would not receive my tickets. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. I don't want $1,500 of Vivid credit for a show that was postponed due to weather, then permanently cancelled due to scheduling conflicts. and their online chat system is useless. Of course they kindly offered to repost the tickets with all sellers fees and zero guarantees. Lack of preparation and communication from the recruiter for each step of the process. - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. Thank you, you have successfully subscribed to our newsletter! Her personality was fantastic and the whole experience was just perfect. Vivid Seats Pay & Benefits reviews - Indeed For further help, send us a direct message. Vivid Seats complaints 101 E Erica Minz of Lake Forest, US Jun 14, 2022 2:25 pm EDT Verified customer Received incorrect order June 13, 2022 I purchased concert tickets. I don't expect they are willing to give an apology. Repeatedly asked to speak to manager and he refused. This review was chosen algorithmically as the most valued customer feedback. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Your server is down! Promised by 2/23. 10.1K Ratings. Absolute worst customer service ever. Vivid Seats - Empowering every fan to get to the live events that shape their most vivid moments and memories. She knew exactly what I needed and arranged to have it. I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. I had to call to verify that these seats are in fact in different rows one behind the other. Customer service would not help since the event was technically postponed and not cancelled. First time using Vivid Seats to get tickets. The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. All Rights Reserved. Ticket master from now on! Call toll-free: 833.228.5143 International: 925.206.3066 For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form OK, GOT IT Call our sales center Our sales agents service agents are available 8:00am - 12:00am CST. Top 2,652 Vivid Seats Reviews - ConsumerAffairs I received the confirmation that the tickets had been purchased and to follow the instructions to download the tickets. You can count on usas our fans already know. I spoke with Carlos A over the phone to purchase my tickets. Vivid Seats' email and phones were not responding to many numerous requests.Yes, you get great prices on concert tickets because it is a con. Get buying tips about Ticket Websites delivered to your inbox. The tickets are yours now to you have to figure out what to do. I did not get what I paid for. Patient, reassuring, and kind -- why I will use this entity again! There was some type of electronic glitch. Vivid Seats has not responded to my email. Tickets were electronic via phone. This is absurd! Suggest you use another ticket broker. After setting up a ticket master account my tickets were sent to me. Download Vivid Seats | Buy Tickets and enjoy it on your iPhone, iPad and iPod touch. This is clearly a loophole being used often by venues to protect these ticket scammers. Desired outcome: Terrible customer service. The 100% Buyer Guarantee means Vivid Seats upholds industry standards for safe and secure transactions. Its not right that they say they have no control over the seller. Ticket never received and they wouldn't refund me, Fraudulent agreement / promises made for a full refund, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Could never get the tickets. Vivid Seats has 450 employees. In my other order, my tickets didn't arrive until the night before the concert; that was a little nerve-wracking, but their customer service and chat support was great and they assured me they would monitor the situation. Refund of ticket price. Vivid Seats is great as long as you a) purchase well ahead of your event and b) dont require customer service. Will be buying more tickets from them in the future. The seller sets the ticket price. We absolutely value your feedback and apologize for the stress this may have caused you. Rest assured that we monitor all postponed events closely for news on cancellations and new dates, and we'll let you know as soon as we have an update from the venue. 5.5 Total Score. 100% Buyer Guarantee is a complete falsity. I cant understand why a company would allow a third party to sell tickets before the venue even has them and for triple The price for general admission, now Ill be the one with the most expensive ticket there and the worst seats smh never again. Vivid Seats - Home - Facebook Vivid Seats Draws Complaints Over Long Refund Delays Industry Legal April 23, 2020 Olivia Perreault Industry 376 Refunds 41 Ticketing 277 Vivid Seats 66 Texans are lashing out after waiting weeks to receive a refund from secondary ticketing site Vivid Seats for the cancelled Houston Rodeo. What kind of scam is this? How To Request a Vivid Seats Refund [Money Saving Hacks] - DoNotPay I made the On Oct 10th I purchased two tickets through VIVIDSEATS for a concert at The House of Blues in Las Vegas NV happening Oct 14th at 5:00pm pct for the Musical Band IN THIS MOMENT. When I go the tickets, I called the venue and was told they were not handicap. That means the seats were $351, not $264. Vivid Seats ranks 30th among Tickets sites. We would love to review your order again to see if there's anything we can do to make this right for you. We also confirm the one time courtesy was given to you due to the offered upgraded replacements that were denied by you. For 2 and now the event is selling them for 25$$$!!! We value your privacy. Claim it and get a lot of features. At this venue, Section B is behind the Pit. Vivid seats is horrible. I tried not to trip thinking I could sell them forward. I have read many many complaints about the 'fake' guarantees. The market price provided by Vivid was over $500 per ticket. The tickets were shown as $ 264. A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. The request was put in minutes before. I will be giving a legitimate review on the site and will also provide comparisons to other third party ticket sites on the market to see which ones have the edge and are better to use. I will never use vivid seats ever again. It told me the section of the tickets but not the exact seat numbers. they are all the same basically. Please do not order from Vividseats if you paid for your tickets and expect to actually have tickets for your event. Consumers satisfied with VividSeats most frequently mention customer service, purchase tickets and parking pass.VividSeats ranks 4th among Tickets sites. Vivid Seats Promo Code: $15 off ticket orders over $100 for new customers. I do expect a refund of the differance that the seats should sell for. Parking for events often closes when the event starts or shortly after, and is also sometimes first-come-first-serve even if you pay for a reserved spot. And, I will never refer you to any of my friends and family. He was absolutely fantastic at his job. Here are 8 tips for writing great reviews. Ticketmaster vs StubHub vs Vivid Seats, etc. All the same? I thought maybe that was the seller. Save. We paid $1,279.45 for these tickets. SeatGeek Reviews 2022: Is SeatGeek Legit, Safe & Reliable? - Google Yes. It offers a 100%. We would like the opportunity to turn this around for you. Submit a complaint and get your issue resolved. We do this to make sure each fan is able to choose tickets that are most accommodating to them. It should take less than five minutes to find tickets for your favorite venue, artist, or team, select the seats, register, and purchase the tickets. But, what I'm reviewing . Your transaction is secure, and you also get a full refund for canceled events. Ultimately, hung up on me. I was unable to get the sale price on the website, so I called and got a excellent representative whom explained everything and took his time and gave me good advice. Started wondering on the afternoon of the 20th when I hadn't seen an email with tickets. We look forward to receiving that documentation so we can review your order again and work together to reach a resolution. On 02/16/2023, I bought two concert tickets. VividSeats Reviews - Is Vivid Seats Legit, Safe and Reliable? I just bought 2 tickets for $250 each and the ticket charges were a whopping $132.10! We also confirm that your tickets are general admission. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". I then got an email saying that I would get my tickets for the new scheduled event for July 30, 2022, 3 days before the event I still did not have my tickets, I spent many hours on live chat and on the phone with them, telling me I would have my tickets for the day of the event. Do not use Vividseats!!

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