We would be the company acquired, not the ones doing the acquiring. WebStubHub is an American ticket exchange and resale company. Musk Made a Mess at Twitter. Personally, though, I found it disappointing. 2 if you have questions about buying tickets. 1412 Broadway, New York, 10018, USA. Through technology and world-class customer service, StubHub's store simplifies buying, selling and accessing incredible live experiences. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. WebWelcome to StubHub Support Support Home / About us Browse by Category Buying Selling Account and Settings Event and Venue About StubHub About us Portal Banner Where to StubHub StubHub Email A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. Contacting StubHub While StubHub does not offer live chat, they do have a phone StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. I live in Singapore where the StubHub app is not avail. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Corporate Phone Number: 1-415-222-8400. We'll do our best to get back to you in the next 24 hours. StubHub was a brand I knew and loved. Fax Number: 1 Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and being the first ticketing company with stadium naming rights in 2013. In February of 2020, we sold StubHub for $4 billion. Check your order confirmation email for Being OK With Spectacular Failure. Enjoying This Built In Excerpt? eBay Completes the Acquisition of Ticketbis Buy sports, concert and theatre tickets on StubHub! During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. WebNYC Flagship Office - Stubhub. We use cookies to make wikiHow great. Joo Almeida D'Ea Head of Integration Office. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. Being OK With Spectacular Failure. WebStubHub uses 5 email formats: 1. first_initial [email protected] (88.9%). To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. We'll do our best to get back to you in the next 24 Our RSS feed includes all eBay news articles published on this website. 3 if you sold tickets already and have an issue. StubHub Corporate Office Headquarters Every order is 100% guaranteed. Within nine months of my arrival at StubHub, thats exactly what happened. By using our site, you agree to our. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ professionals. StubHub corporate office address : StubHub Check out, All tip submissions are carefully reviewed before being published. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. StubHub Instead of a smooth and happy departure, I now had to scramble to keep the company going for an indeterminate period of time until the live entertainment sector managed to recover. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. To subscribe, click on the button below and copy the URL into an RSS reader. AtStubHub, our mission is simple: help fans find fun. Office "In a world where the richest moments in life are becoming less about the things people have and more about the experiences they have to share, the acquisition of Ticketbis will allow us to connect millions more people with inspiring events, said Scott Cutler, President of StubHub. Founder oftheBoardlist, former president ofStubHub, and author ofChoose Possibility: Take Risks and Thrive (Even When You Fail). This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. Copyright 2021 by Sukhinder Singh Cassidy. Located just two blocks south of Times Square, the flagship store serves as an ideal destination for fans to find the events that are right for them. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. He was thrilled to be buying his old company back fourteen years after hed left it. StubHub How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. It was highly stressful work for everyone, conducted swiftly under a time crunch, but the entire company came together to help get it done, showing great flexibility, understanding and resiliency, as well as a sense of urgency. We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. stubhub inc. Viagogos CEO would want to run the combined company, leaving me out of the top job and unable to realize the bigger ambitions Id had for the company. What had initially been a relatively low-risk career move for me with mostly upside morphed into a high-risk situation, with the company now in unexpected peril. Buy sports, concert and theater tickets on StubHub! The online secondary ticketing market has been around in the U.S for over a decade, however, in many countries, this type of business model is relatively new and unknown. Some market experts predicted that if eBay couldnt boost growth and profitability, activist shareholders would mount a challenge to the company, as Carl Icahn had done years earlier (resulting in the spinoff of PayPal as a separate company). Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement. On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. Will His AI Plans Be Any Different? I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. The Company offers tickets for live sports, music, and theatre events. Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. Events Parking. StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. This article was co-authored by wikiHow staff writer. In this regard I was right; but major unforeseen risks would also unfold on my journey. Surviving wasnt easy. In 2018 and 2019, eBay faced mounting pressure from shareholders. These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. By June, we had completed the majority of our restructuring, including the downsizing of most of our senior leadership team. Stubhub serves customers worldwide. She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. StubHubs business was sizable, posting over one billion in annual revenues on close to five billion in annual ticket sales volume. As the largest ticket marketplace in the world, we enable fans to buy and sell tickets to tens of thousands of events, whenever they want, through our desktop and mobile experiences, including our StubHub app for iPhone, iPad, Apple Watch and Android. StubHub to Close SF Office, Lay Off Up to 160 Workers - The Real With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience. Singh Cassidy will be based in StubHubs San Francisco headquarters. hours. Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. Find startup jobs, tech news and events. Built In is the online community for startups and tech companies. As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. StubHub Corporate Office - FairShake Restrictions apply. Ticketbis makes it easy for users to attend events all over the world. As difficult as these changes were, we managed to set up a stable but much smaller base of operations that would allow us to endure the live events industrys indefinite stoppage. Founder oftheBoardlist, Former President ofStubHub at. Contact StubHub customer support at toll-free or legal phone number. Call or write an email to resolve StubHub issues: Refund, Shipping and Delivery, Account. Visit the company website www.stubhub.com or help center for more information. All rights reserved. Web199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available Our RSS feed includes all eBay news articles published on this website. Personally, though, I found it disappointing. We give them a time frame to offer Sign up for News Alerts to receive occasional emails about eBay corporate announcements. StubHub is the largest ticket marketplace in the world and enables fans to In March, the entertainment industry crashed. Picking up your tickets at one of our Last Minute Service Centres? Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. StubHub is proud to work with world-class partners - including teams, artists, and venues - to help them connect with their fans, grow their business, and give our customers an amazing event-going experience. You possibly can contact StubHub Buyer Help both by StubHub Buyer Service Cellphone or StubHub Buyer Service E-mail. Name to the StubHub Buyer Service Cellphone Quantity 1 866-788-2482 and converse to the StubHub Buyer Care Agent about your points. The StubHub Buyer Service Traces resolves your issues inside couple of minutes by making a cal to stubhub 800 telephone variety of stubhub customer support line. WebStubHub's Field Operations. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. This press release contains forward-looking statements relating to, among other things, the future performance of eBay Inc. and its consolidated subsidiaries. About us : StubHub 4 if you have questions about listing tickets. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. This article was co-authored by wikiHow staff writer, Eric McClure. StubHub The corporate office phone number is 415-222-8400. Include your email address to get a message when this question is answered. It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. eBay Invites Shoppers to Fill Their Carts with Color at First Virtual Block Party, eBay Connect Pushes Developers to Innovate. After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. I ordered tickets but can't view them online even with the access code. If the only thing you know about sports is who wins and who loses, you are missing the highest stakes action of all. Jeff Zwelling TBD. The only boundary to an incredible experience is access, and this acquisition will enable StubHub to offer more events on a global basis to fans and event-goers around the world, and to help them discover new ways to enrich their lives. Suite 1 Avon, NY 14414. [email protected] WebSend us a message. eBay Files Supreme Court Amicus Brief on Internet Sales Tax, eBay and Natural Resources Defense Council Collaborate for Earth Month. StubHub Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. Thanks to all authors for creating a page that has been read 52,013 times. Give us a call if you need help with something urgent. At StubHub, our mission is simple: help fans find fun. The contact number is only for US and Canada. This article has been viewed 52,013 times. Throughout North America, the United Kingdom and Germany, StubHub provides the total end-to-end event going experience. WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. During March and April of 2020, our leadership team and I rapidly restructured multiple parts of StubHub and its operations. While StubHub does not offer live chat, they do have a phone number. The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. How do I get a hold of StubHub? From media and technology to finance and real estate, leagues and teams across the globe have matured into far more than just back page entertainment. wikiHow is where trusted research and expert knowledge come together. 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StubHub: Employee Directory | ZoomInfo.com eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. StubHub Inc - Company Profile and News - Bloomberg Markets the exact pickup location and times. For More information on partnership opportunities with StubHub, contact [email protected]. Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. Thanks for your message we aim to get back to you within 24 hours. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S Open our virtual assistant, click on "Contact form" and let us know how we can help you. WebStubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. Built Ins expert contributor network publishes thoughtful, solutions-oriented stories written by innovative tech professionals. I was prepared to take on this type of corporate risk, which would directly impact my own ability to succeed in the job, although I took care to include protections in case of a company merger or acquisition when negotiating my employment contract. To subscribe, click on the button below and copy the URL into an RSS reader. Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. They mention on their website that you should call their normal customer service number to ask about adding an event. Terms of the deal are not being disclosed. Enjoying This Built In Excerpt? Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. All Rights Reserved. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. To subscribe, click on the button below and copy the URL into an RSS reader. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. Founded in 2,000 and with presence in over 40 StubHub Its possible that someone with an identical problem has posted for help before. We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. Come join us to plan your next live event experience! For more information about the company and its global portfolio of online brands, visitwww.ebayinc.com. StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci Sukhinder is a strong, dynamic leader who has founded and grown online marketplaces throughout her career, said eBay CEO Devin Wenig. StubHubs New York City flagship was designed byGenslerand is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. Search through past posts using the search bar at the top of the forum page. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. Read on to get the help you need to contact StubHub. Published and reprinted by permission of Houghton Mifflin Harcourt. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. How do I contact? I recruited a number of new leaders whose capabilities and principles were strongly aligned and who were equally energized by what we could build together. By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. With this new store location, StubHub is creating a more personal relationship with our fans and providing them with an amazing event-going experience in the greatest city in the world.. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. On March 13, precisely one month after our companys sale, Covid-19 dealt the U.S. entertainment industry a body blow. StubHub Corporate Company Profile | Management and If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. Founded in 1995 in San Jose, Calif., eBay is one of the worlds largest and most vibrant marketplaces for discovering great value and unique selection. The business owners that power this multibillion dollar industry are changing, and a new era of the business of sports is underway. Looking for More Built In Book Excerpts?My Secret to the Success of Amazon? All information in this press release is as of May 24, 2016, and we do not intend and undertake no duty to update this information. The ticket service changed its refunds policy just as the COVID-19 pandemic was picking And after my years-long risk at Joyus, I was ready to jump into leading a successful and well-established consumer service and help it to grow even more. San Francisco, CA 94105 USA. Alternatively, you can send us an email at eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. While all of this was going on, we were also forced to quickly restructure every part of our internal cost base.

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