Okta offered exactly what Live Nation needed. LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. This was a tight category! I wish there was some type of base pay. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. Sign an Independent Contractor Agreement. He sees a role for Okta in all of it. Scottsdale, AZ 85257. To find out more, read our Privacy Policy and Cookie Policy. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. GROW YOUR BUSINESS Single Sign On. Were all looking at the same data one version of truth consolidated in a single repository. Employees embraced the change, easily adjusting to the single portal and enjoying a boost in productivity. . Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. We use cookies to improve your experience on our website. Learn more about how Liveops virtual contact center solutions can scale your business. Browse case studies, customer service tips and other helpful resources for enterprises. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. Find Out How & Apply . Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. Login - LiveOps Inc. IT Support Learn more about how Liveops virtual contact center solutions can scale your business. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Copyright 2023 Liveops, Inc. All rights reserved. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Its a good company depending on the project you are on. Be the customer care voice of top brands, providing best-in-class service. Want to become a Liveops agent? Apply now and a member of our team will work quickly to review your application and provide next steps. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. Flexibility. Which equals no money! You don't necessarily have calls every . Apply now and a member of our team will work quickly to review . Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Login to know the status of the ticket. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Liveops | Okta . 10 Customer Service Tips for Agents to Keep in Mind, Liveops Agent Spotlight: Veronica, 2022 Agents Choice Award Winner, Yes, You Can Have Both Scale and Quality In Todays Customer Service Environment, How VirtualFlex can lower your total cost of ownership, 2023 Agent Trends: Tools for Your Business in the New Year, Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company, Giving a Natural Gas Company a Better Forecast, Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year. Okta enables our employees to get to their applications wherever they are and enables a mobile workforce., Once Live Nation decided to implement Okta as its identity solution, the company was able to deploy the software quickly. Sound: Must have a sound card installed and be equipped with speakers or headphones. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Live far from an urban center? Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Are you an employee? No ones done this, Huckabay says. Join Liveops Nation and experience the freedom and autonomy of being self-employed! I like feeling like Im helping people all from the comfort of home. Flexibility. To accept cookies continue browsing as normal. Find top links about Liveops Nation Login along with social links, FAQs, and more. Browse case studies, customer service tips and other helpful resources for enterprises. Passwordless. Work from home. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. I don't mind the extra training if they had compensation for it. To accept cookies continue browsing as normal. To accept cookies continue browsing as normal. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Okta goes so much further than other providers, Huckabay says. Hard to get in contact with managers for help. By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. Liveops | Okta You can also manage cookies in your browser settings. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Onboarding employees has become much more efficient. We've been partnering with Liveops since 2010 for all our inbound needs. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. ([email protected]) Press & Media. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. The typical military family moves every two or three years. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. The amount of paper eliminated alone was a huge benefit. Find Out How & Apply . The background check requires a $24.99 processing fee paid directly to our vendor. Why Liveops - Virtual Call Center Solutions Copyright 2023 Liveops, Inc. All rights reserved. Please update your browser to the latest version on or before July 31, 2020. Attack Protection. Username or Email Password. Nonetheless, we suggest you check out Boldly, which hires virtual assistants and customer service representatives. We cant do this. All rights reserved. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Check the Eligibility requirements and make sure were currently accepting applications in your state. View our background requirements here. Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. Agent Login Username / Email Forgot password? Contact Us | Liveops Pros. You can also manage cookies in your browser settings. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. Liveops is a legitimate company. Work confidently with real-time chat support, tech support, business tools and professional development workshops. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Okta was leaps and bounds ahead of all the other providers, says Myers. If you have not created a ticket yet then you would need to register or create a new ticket to begin. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. Live Nation currently has about 15,000 internal employees using some 250-plus applications. Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. View our background requirements here. Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. Remote Work-From-Home Call Center Agents - Join Liveops Collaboration tools are a huge part of us being successful, says Myers. contact center Opportunities - Work From Home - Join Liveops Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. Get Directions We would like to show you a description here but the site won't allow us. Remember me. Everyone else we spoke to claimed they were cloud-based but they weren't. Duo Security for MFA | Okta Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Be a superhero sales agent with great earning potential. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. Sign in. Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. You dont have to do anything else.. Once the Openforceplatform was in place, a major pressure point was released. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Check the Eligibility requirements and make sure were currently accepting applications in your state. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Please enable it to improve your browsing experience. A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Go Further; Marketplace. Forgot Password Enter the email address associated with your account. With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. This means you can choose when, where, and how often to work! Copyright 2023 Liveops, Inc. All rights reserved. Learn about Liveops Enterprise Solutions Click Here . It was as simple as they said, adds Myers. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Come on board! Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops Agent Portal And Liveops Nation Com Learn about Liveops Enterprise Solutions Click Here . Yes! Not sure which client opportunity (or opportunities!) Have additional questions about applying? Keith Myers, SVP Business Technology, Live Nation. Copyright 2023 Okta. Not everyone will be as precious with your business as you are. Now we can focus on making sure IT is partnered with the business in everything they do.. You get to dictate when and how often you commit to providing services. Notably, competitor WorkingSolutions operates with similar terms, but appears to have more clients and fewer unpaid minutes. Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. Qualify and onboard contractors in record time. Find Out How & Apply . No matter what industry, use case, or level of support you need, weve got you covered. Quickly assessing customer needs and providing sound solutions. Then, this is the place where you can find some sources which provide detailed information. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Click herefor technical info. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Money is amazing, but like every job there are flaws. We didnt just evolve the remote contact center model, we revolutionized it. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Independent Contractor Grow your home business through Liveops client network, working with the brands you know and love. As part of this tech-first philosophy, Huckabay began a ground-breaking initiative four years ago he called zero servers: Live Nation would move 100% to the cloud. Users verify their identity by . Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC Is Liveops nation legit? Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols. At one point I was making $6 per hour but have made up to $18 per hour., I love the flexibility of working from home for an insurance carrier, taking auto claims. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Secure your consumer and SaaS apps, while creating optimized digital experiences. That syncs to Okta and then that person cannot access any applications. For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Assist customers with orders, questions, and returns. Rather, you are self-employed meaning you work for yourself, or your business. Liveops, Inc. | LinkedIn After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. Across the country. Easy global collaboration. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Functionality Add this integration to enable authentication and provisioning capabilities. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Get started on your new home business Flexibility. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. Whats it like to be self-employed and provide virtual contact center services? 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Earning potential. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? Join Liveops Nation and experience the freedom and autonomy of being self-employed! They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. And, no calls equals no pay. There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014. Login. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). Outspoken. Live Nation rebranded Okta as Backstage Pass and rolled it out to its entire workforce within four months. After all, says Myers, Okta is arguably the most successful application weve ever deployed. Careers at Liveops Copyright 2023 Liveops, Inc. All rights reserved. Apr 04, 22 (Updated: Sep 19, 22) . Reach out to us. While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. Login to track your existing support requests. But Live Nation is also a leader in the technology sphere, having recently moved its operations entirely to the cloud. Login to track your existing support requests. We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. This means you can choose when, where, and how often to work! Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. You are paid the the talk/email minute when working so your pay for each day will vary. Earning potential. Login. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. We couldnt have done it without Openforce. Login here. Different programs have different pay structures. Consider holiday gift experiences. Apply to Liveops (Fountain) Liveops SWA Array Overview This app integration supports Single Sign-On. Need to plan around other commitments? The IT team searched for a cloud-based identity management solution that would streamline access and integrate instantly with a range of best of breed apps, and facilitate onboarding processes. Huckabay describes his vision of the future of work: enabling people to work from home, offices, or shared office spaces. Remember me. By Veronicas pandemic story is unfortunately all too common. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. You can also manage cookies in your browser settings. Life doesnt always run on a schedule. Microsoft Edge Addons A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. Sell top insurance coverage to warm leads (license required). Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Log in. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. This means you can choose when, where, and how often to work! Suite 390. Its why weve led the industry in virtual flex agent services for more than 20 years. Enjoy the freedom of being your own boss. Were now out of the back room and working with the business to add direct value, Huckabay says. Looks like you have Javascript turned off! If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Submit an application for an available virtual contact center opportunity. This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Liveops: Flexibility. Openforce simplifies your contractor management processes by providing a single platform solution. Cons are having to provide your own equipment. Its a huge, huge advantage for us, says Myers. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. Flexibility. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. The driver for that is people now work from anywherethe more on-premise infrastructure you have, the harder it is to meet those demands.. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. I trust them and look forward to more cooperation and partnership in the future. Login - LiveOps Inc. IT Support Freedom. Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. Goodbye long commutes, rigid schedules, and busybody managers. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. The freedom of an entrepreneur. Avoid Recruiting Scams We use cookies to improve your experience on our website. We understand the complex nature of managing independent contractors. The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. 75-100% Average flex to unexpected events +2-3 Points above CSAT client goals, on average 25% Faster speed to proficiency 15+ Public Relations e-mail ([email protected]) Locations. Okta When someone leaves, they're deactivated. Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. Guide customers through the claims process. Connect contractors to affordable commercial insurances. Your customers deserve the best at every touchpoint. Liveops Agent Okta Portal Copyright 2023 Liveops, Inc. All rights reserved. Developer Center. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Main hustle or side gig its all up to you. Discipline and setting expectations of yourself are key to working from home. The only downside is a lot of training without pay. A wide array of jobs -- many of them well-paid -- don't require a degree.. Universal Login. Here's everything you need to succeed with Okta. Since you are self-employed, you are in control of your profits and losses. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. which is why weve been helping companies like yours for over 20 years. Unfortunately they dont pay a minimum per hour like other companies. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. I wish there was some type of base pay. To have an identity management solution that wasn't cloud-based really wouldn't work for us. GM Regional Customer Care Operations, major utility. We'd have had to build out a lot of infrastructure. Applicant Login - Join Liveops But, the site does not guarantee that youll take calls during those hours. Forgot password? Build a thriving work-at-home business providing remote customer service for top brands. Facilitating collaboration and communication with the best available solutions was another key goal. If there are system issues, you will not get paid. Independent Contractor management Ditch the paperwork and endless manual tasks. Our developer community is here for you. Independent Contractors are responsible for expenses and control their profit and loss. Liveops Independent Contractor - YouTube Keep in mind, the more you service, the higher your earning potential!

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